Subject: Re: 600898786_2 Wrong update
From: Angeli Fontillas <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Muhammad Ayoub <[email-masked]>, Naib Khan <[email-masked]>
Cc: Hafiz Abdul Ghaffar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Hyacinth Joyce <[email-masked]>, Road Rider <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Sat, 4 Jul 2020 11:02:38 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update please?

Customer called in again to follow up.

Please advise if the shipment was lost , do we need to place a new order?

We need to resolve this today.

Thank you.

On Fri, 3 Jul 2020 at 12:22, Yaseen Shaqra <[email-masked]> wrote:

> Hi Team,
>
> Please advise if we should place a new order for the customer
>
> On Wed, Jul 1, 2020 at 3:02 PM Road Rider <[email-masked]>
> wrote:
>
>> Dear Team,
>>
>> We are checking on this shipment and will update you soon.
>> *Rgds;*
>> *Rukhsana Zafar*
>> 📞 +971-43246555 |📱 +971-543080393
>>
>> 📱 +971-547016254 | www.roadriderdelivery.com
>>
>>
>> On Wed, 1 Jul 2020 at 13:11, Eugene Mugisa <[email-masked]> wrote:
>>
>>> Penalty for wrong update @'Mostafa saad' <[email-masked]> on
>>> Road Rider
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Naib Khan <[email-masked]>
>>> *Sent:* Wednesday, July 1, 2020 2:08 PM
>>> *To:* Road Rider <[email-masked]>; Muhammad Ayoub <
>>> [email-masked]>; [email-masked]; customer care <
>>> [email-masked]>; lastmile <[email-masked]>; Hyacinth
>>> Joyce <[email-masked]>
>>> *Subject:* 600898786_2 Wrong update
>>>
>>>
>>>
>>> Hi R.R,
>>>
>>>
>>>
>>>    - On our record, the shipment shows delivered but the customer did
>>>    not receive the delivery
>>>
>>>         Please assist to deliver TODAY - items are urgently needed
>>>
>>>
>>>
>>> Regards.
>>>
>>> Naib
>>>
>>> --
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>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE