Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michaela Manibo <[email-masked]>
To: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Sat, 4 Jul 2020 09:23:09 +0400
List-Id: <ccteam.mumzworld.com>

@Returns.fc <[email-masked]>

Please assist on this case. 4 items were dispatched and order was marked
returned since May but only one has the CRA

Thank you

On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
[email-masked]> wrote:

>
> Team,
>
> May we please have an update on this? Cu is following up the refund
>
> Thanks
>
> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> @Hussain Firoz Miyagamwala <[email-masked]>
>> Pls assist on the CRA for the 3 other items . thanks
>>
>> @Returns.fc <[email-masked]>  pls confirm
>>
>>
>> MD-305410
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>> - Zoo Unicorn Phone
>>
>> MD-307152
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>> Hop - Silver Lining Cloud Rain Stick Rattle
>>
>> 33000-P
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>> - Iswimsafe Infant Neck Floater - Pink
>>
>>
>>
>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <[email-masked]>
>> wrote:
>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if this
>>> order is received at the warehouse and create CRA
>>>
>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>> [email-masked]> wrote:
>>>
>>>> Dear Moataz,
>>>>
>>>> I hope you are doing well.
>>>>
>>>> The customer for this order contacted and notified that her shipment
>>>> was returned, the tracking shows the same.
>>>>
>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>
>>>> If there are any issues please let me know.
>>>>
>>>> Kind Regards,
>>>>
>>>> Mohammed
>>>>
>>>
>>>
>>> --
>>> *Best regards,*
>>> *Moataz Salah El-Din*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>