Subject: Re: SO# 100149947_2
From: Zubair Wahid <[email-masked]>
To: Maria Katrina Bautista <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Ronald Gaviola <[email-masked]>, Anas nazzal <[email-masked]>, Angeli Fontillas <[email-masked]>, Hyacinth Joyce <[email-masked]>, Asad <[email-masked]>
Date: Mon, 29 Jun 2020 15:56:37 +0300
List-Id: <ccteam.mumzworld.com>

@Ahmed Irfan <[email-masked]> please check on this shipment and update
here.

On Mon, Jun 29, 2020 at 3:55 PM Maria Katrina Bautista <[email-masked]>
wrote:

> Hello team,
>
> Any update on this? The customer has been following up on her order and is
> now very furious with the delay.
>
> NS showing Tamer driver. Please follow up and deliver today without fail.
>
> Thank you
>
> On Thu, 25 Jun 2020 at 21:27, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Do we have an update on this?
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Thu, 25 Jun 2020 at 10:48, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Zubair,
>>>
>>> The customer called again to follow up, she is very upset about the
>>> delay.
>>>
>>> Kindly confirm if the item for the above mentioned has been dispatched.
>>>
>>> If not, kindly cancel the order as the customer needs a refund urgently.
>>>
>>> Please update Today.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Tue, 23 Jun 2020 at 16:40, Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello Zubair,
>>>>
>>>> May we have an update on this please?
>>>>
>>>> Customer is constantly following up and needs the item asap.
>>>>
>>>> Please share the AWB.
>>>>
>>>> Thank you.
>>>>
>>>> On Mon, 15 Jun 2020 at 11:29, Anas nazzal <[email-masked]> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>> Kindly assist in delivery as the customer called again to follow up
>>>>> and shipment number yet.
>>>>>
>>>>> Best regards,
>>>>> Anas Nazzal
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>> www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_-8526755034147790084_m_3345544426908749147_m_-3230747110927445831_m_1859570989239153860_m_-8767409925220721946_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> On Sun, Jun 14, 2020 at 10:03 AM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Zubair,
>>>>>>
>>>>>> Please note that the shipment showing that is has been shipped on
>>>>>> 02.06.2020 but the AWB is not showing
>>>>>>
>>>>>> Kindly share with us the shipping label
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>