Subject: Re: order# 600894080 CRA_AR_RE12851 - ATTEN VERY IMPTANT
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Sagar Khawani <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 29 Jun 2020 17:37:52 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alina,

As of now yes, while waiting for the new item arrived.

Regards,

On Mon, Jun 29, 2020 at 5:35 PM Alina D'Souza <[email-masked]> wrote:

> @Denmark A <[email-masked]>
>
> The bed is with the customer do you want us to ask her to keep it?
>
> Regards,
> Alina
>
> On Mon, Jun 29, 2020 at 5:33 PM Denmark A <[email-masked]> wrote:
>
>> Dear Alina,
>>
>> Vendor agreed that they will replace it with the new one.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Jun 29, 2020 at 5:24 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Magdy / Denmark,
>>>
>>> Need your attention here the customer said that she sent us the stand
>>> only as it was broken and she has the whole bed with her
>>>
>>> Please advise do you want us to collect the BED and replace the item?
>>>
>>> *The CRA is Refunded when the bed is with the customer.*
>>>
>>> Kindly advise if you want me to REFUND the customer
>>>
>>>
>>>
>>> Regards,
>>> Alina
>>>
>>>
>>>