Subject: Re: order# 600894080 CRA_AR_RE12851 - ATTEN VERY IMPTANT
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Sagar Khawani <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 29 Jun 2020 17:35:08 +0400
List-Id: <ccteam.mumzworld.com>

@Denmark A <[email-masked]>

The bed is with the customer do you want us to ask her to keep it?

Regards,
Alina

On Mon, Jun 29, 2020 at 5:33 PM Denmark A <[email-masked]> wrote:

> Dear Alina,
>
> Vendor agreed that they will replace it with the new one.
>
> Regards,
> Den mark
>
> On Mon, Jun 29, 2020 at 5:24 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Magdy / Denmark,
>>
>> Need your attention here the customer said that she sent us the stand
>> only as it was broken and she has the whole bed with her
>>
>> Please advise do you want us to collect the BED and replace the item?
>>
>> *The CRA is Refunded when the bed is with the customer.*
>>
>> Kindly advise if you want me to REFUND the customer
>>
>>
>>
>> Regards,
>> Alina
>>
>>
>>