Subject: Re: Missing item 600879179 _2
From: "Alina D'Souza" <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Samiya Sheikh <[email-masked]>, Ekta Jesswani <[email-masked]>, "Returns.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>
Date: Mon, 29 Jun 2020 15:20:22 +0400
List-Id: <ccteam.mumzworld.com>

Hi Magdy,

This is an extra item please advise which SKU i should create CRA for.

Apart from the order the customer received an extra item

@Samiya Sheikh <[email-masked]> please get a picture of the extra
items received

Regards,
Alina

On Sun, Jun 28, 2020 at 9:22 AM Mohamed Magdy <[email-masked]> wrote:

> @Alina D'Souza <[email-masked]> ....Why its not updated on the
> tracker?
>
> On Sat, Jun 27, 2020 at 12:36 PM Mostafa saad <[email-masked]>
> wrote:
>
>> @Alina D'Souza <[email-masked]>  Please update the Gdoc to proceed.
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Sat, Jun 27, 2020 at 12:34 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> ignore the missing items request.
>>>
>>> arrange collection for the extra items delivered to cst.
>>>
>>> Regards
>>>
>>> On Thu, Jun 25, 2020 at 9:54 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mostafa,
>>>>
>>>> Samiya confirmed again that she received an extra item along with her
>>>> order.
>>>>
>>>> Do you want me to create a CRA for the extra items?
>>>>
>>>> @Samiya Sheikh <[email-masked]> please confirm again
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Thu, Jun 25, 2020 at 8:58 AM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Alina D'Souza <[email-masked]>  What is this? you said the
>>>>> customer receives an extra item and on the same email @Samiya Sheikh
>>>>> <[email-masked]>  Said customer receives Missing items !!!!!
>>>>>
>>>>> Please explain the correct issue
>>>>>
>>>>>
>>>>>
>>>>> Also, we can't proceed any collection without CRA
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>> On Thu, Jun 25, 2020 at 7:23 AM Mostafa Said <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> +Returns.fc <[email-masked]> Please handover the item to
>>>>>> me once collected.
>>>>>>
>>>>>> On Wed, Jun 24, 2020 at 5:37 PM Alina D'Souza <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mostafa,
>>>>>>>
>>>>>>> Customer below address received extra items along with his order.
>>>>>>>
>>>>>>> NO CRA HAS TO BE CREATED
>>>>>>>
>>>>>>> Can you arrange someone to collect the same
>>>>>>>
>>>>>>> Shipping Address
>>>>>>> SHIP TOHend ALjneibi
>>>>>>> Khalifa city A - near to alyasmina school
>>>>>>> Villa number 64
>>>>>>> Abu Dhabi
>>>>>>> United Arab Emirates Map
>>>>>>> SHIP AREA
>>>>>>> SHIP PHONE971527687770
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alina
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jun 11, 2020 at 11:30 PM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>> The customer received 1 item instead of 2  of SKU  BRQ-AB-400
>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>> Kindly check and update urgently.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Mon, Jun 8, 2020 at 10:18 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi team,
>>>>>>>>>
>>>>>>>>> Customer received 1 item instead of 2  of SKU  BRQ-AB-400
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>> --
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>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFBe6NBN4pgKvDFBoWSQnj9vbKs7nsdR9j-iqeGNiuBmQ%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFBe6NBN4pgKvDFBoWSQnj9vbKs7nsdR9j-iqeGNiuBmQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>
> --
>
>