Subject: Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
From: Mohamed Magdy <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Naveed Aftab <[email-masked]>, Marla Joy Laurico <[email-masked]>, Rashid Khan <[email-masked]>, Robert Gonzales <[email-masked]>, Muhammad Aslam Haidar <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Mon, 29 Jun 2020 13:33:19 +0400
List-Id: <ccteam.mumzworld.com>

@Denmark A <[email-masked]> ...Please accept the item and refund the
customer and to be deducted from the vendor and return to him.

On Mon, Jun 29, 2020 at 12:17 PM Denmark A <[email-masked]> wrote:

> Dear Naveed,
>
> Kindly please update us.
>
> Regards,
> Den mark
>
> On Wed, Jun 24, 2020 at 10:55 AM Denmark A <[email-masked]> wrote:
>
>> Dear Naveed,
>>
>> Thank you for your email.
>>
>> Regards,
>> Den mark
>>
>> On Wed, Jun 24, 2020 at 10:49 AM Naveed Aftab <[email-masked]>
>> wrote:
>>
>>> Dear Mumzworld Team,
>>>
>>>
>>>
>>> I’m checking with our team about the possibility of fulfilling missing
>>> accessories.
>>>
>>>
>>>
>>> Will update you shortly.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Naveed
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> NAVEED AFTAB
>>>
>>> Sales Executive - E-Commerce
>>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>>> MOBILE: +971 58 901 30 03
>>> WEB: www.betterlifeuae.com
>>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>>  Dubai, United Arab Emirates
>>> <https://www.facebook.com/BetterLifeUAE>
>>> <https://twitter.com/betterlifeuae>
>>> <http://www.youtube.com/user/BetterLifeUAE>
>>> <http://www.pinterest.com/betterlifeuae/>
>>> This e-mail message, including any attachments, is for the exclusive use
>>> of the addressee and contains confidential or privileged information. If
>>> you have received this message in error, please immediately notify the
>>> sender and delete this e-mail and any attachments.Any review,
>>> retransmission, disclosure, copying or modification is strictly forbidden.
>>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>>> contracts or contractual obligations via electronic mail, unless otherwise
>>> agreed in writing between parties concerned.
>>>
>>> <https://esagdesignhub.ae/>
>>>
>>> *From:* Denmark A [mailto:[email-masked]]
>>> *Sent:* Wednesday, June 24, 2020 10:14 AM
>>> *To:* Marla Joy Laurico <[email-masked]>
>>> *Cc:* Naveed Aftab <[email-masked]>; Rashid Khan <
>>> [email-masked]>; Robert Gonzales <[email-masked]>;
>>> Muhammad Aslam Haidar <[email-masked]>; customer care <
>>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>; Alina D'Souza <
>>> [email-masked]>
>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>
>>>
>>>
>>> Dear All,
>>>
>>>
>>>
>>> Please advise here what will be the next step?
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Jun 22, 2020 at 10:27 AM Marla Joy Laurico <[email-masked]>
>>> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> This is already entire set of the items.
>>>
>>>
>>>
>>> Naveed in reading,
>>>
>>>
>>>
>>> Please do let us know how the items are packed??
>>>
>>> Appreciate if you can help us to fulfill the missing parts.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Marla
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Monday, June 22, 2020 10:21 AM
>>> *To:* Naveed Aftab <[email-masked]>; Rashid Khan <
>>> [email-masked]>; Robert Gonzales <[email-masked]>;
>>> Muhammad Aslam Haidar <[email-masked]>
>>> *Cc:* Marla Joy Laurico <[email-masked]>; customer care <
>>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>; Alina D'Souza <
>>> [email-masked]>
>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please update as per customer confirmation of the missing  part.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 12:54 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> The item missing three standard accessories ( dough hook, flat beater,
>>> and edge beater)
>>>
>>>
>>>
>>> Regards,
>>>
>>> Alina
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 12:19 PM Denmark A <[email-masked]>
>>> wrote:
>>>
>>> @Alina D'Souza <[email-masked]> @customer care
>>> <[email-masked]> Please assist.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 12:14 PM Marla Joy Laurico <[email-masked]>
>>> wrote:
>>>
>>> Dear Denmark,
>>>
>>>
>>>
>>> Is there any chance you can ask what are the missing item?
>>>
>>> 3 pieces are missing?
>>>
>>>
>>>
>>> Regards,
>>>
>>> Marla
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Sunday, June 21, 2020 11:18 AM
>>> *To:* Naveed Aftab <[email-masked]>; Marla Joy Laurico <
>>> [email-masked]>
>>> *Cc:* Rashid Khan <[email-masked]>; Robert Gonzales <
>>> [email-masked]>; Muhammad Aslam Haidar <[email-masked]>;
>>> customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>
>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>
>>>
>>>
>>> +Marla Joy Laurico <[email-masked]> FYI
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Wed, Jun 17, 2020 at 10:10 AM Naveed Aftab <
>>> [email-masked]> wrote:
>>>
>>> Dear Denmark,
>>>
>>>
>>>
>>> Our warehouse team have already clarified that the item was sealed
>>> (master pack), when picked up. Kindly check with your internal team.
>>>
>>>
>>>
>>> Please see the attached email.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Naveed
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *NAVEED AFTAB *
>>> *Direct Sales Executive*
>>>
>>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>>> MOBILE: +971 58 901 30 03
>>>
>>> WEB: www.betterlifeuae.com
>>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>>  Dubai, United Arab Emirates
>>>
>>> <https://www.facebook.com/BetterLifeUAE>
>>>
>>> <https://twitter.com/betterlifeuae>
>>>
>>> <http://www.youtube.com/user/BetterLifeUAE>
>>>
>>> <http://www.pinterest.com/betterlifeuae/>
>>>
>>>
>>>
>>> This e-mail message, including any attachments, is for the exclusive use
>>> of the addressee and contains confidential or privileged information. If
>>> you have received this message in error, please immediately notify the
>>> sender and delete this e-mail and any attachments.Any review,
>>> retransmission, disclosure, copying or modification is strictly forbidden.
>>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>>> contracts or contractual obligations via electronic mail, unless otherwise
>>> agreed in writing between parties concerned.
>>>
>>>  <https://esagdesignhub.ae/>
>>>
>>> *From:* Denmark A [mailto:[email-masked]]
>>> *Sent:* Wednesday, June 17, 2020 9:16 AM
>>> *To:* Rashid Khan <[email-masked]>; Robert Gonzales <
>>> [email-masked]>; Naveed Aftab <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>
>>> *Subject:* [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
>>> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please respond.
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Tue, Jun 16, 2020 at 5:06 PM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :The item missing three standard accessories ( dough hook, flat
>>> beater, and edge beater)
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>

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