Subject: Order 200305487
From: "'noor m (Mumzworld Customer Care)' via customer care" <[email-masked]>
Cc: customer care <[email-masked]>, Ronald Gaviola <[email-masked]>, Den Mark Yalung <[email-masked]>
Date: Mon, 29 Jun 2020 09:32:13 +0000
List-Id: <ccteam.mumzworld.com>

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noor m, Jun 29, 2020, 1:32 PM GMT+4

please cancel order

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Johannes, Jun 29, 2020, 12:26 PM GMT+4

Hi,

Thank you for the response.

The courier is requesting for a copy or a picture of any of your government-issued ID.

Sincerely,

Mumzworld Team

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noor m, Jun 29, 2020, 12:13 PM GMT+4

thank you forcyour email
please calrify what is need from me in order to get the shipment ??

please note that the courier company didnt contact me to ask for any thing !!!

I was expecting the shipment to deliverd wothin this week, so please provide me with steps which descripes what is required from me to get my shipment.

thanks in advance for your clarifcation

Refards,

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Johannes, Jun 29, 2020, 9:11 AM GMT+4

Hi Noor,

This is to follow up on the email we sent last Thursday that your shipment with DHL-Express:: 5742697052 is on HOLD.

"  Shipments held for denied party screening "

The courier company requests a copy of your ID, for them to be able to proceed with the shipment.

We hope to hear from you soon.

This case will be considered closed if we do not hear from you within the next 24 hours.

Sincerely,

Mumzworld Team

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Johannes, Jun 29, 2020, 9:11 AM GMT+4

Hi Noor,

This is to follow up on the email we sent last Thursday that your shipment with DHL-Express:: 5742697052 is on HOLD.

"  Shipments held for denied party screening "

The courier company requests a copy of your ID, for them to be able to proceed with the shipment.

We hope to hear from you soon.

This case will be considered closed if we do not hear from you within the next 24 hours.

Sincerely,

Mumzworld Team

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