Subject: Re: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
From: Denmark A <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Angie Ariaga <[email-masked]>, Christian Mendoza <[email-masked]>
Date: Sun, 28 Jun 2020 17:41:30 +0400
List-Id: <ccteam.mumzworld.com>

Mostafa,

Give me all the CRA's that you mentioned I collected and I will give you my
feedback.

Regards,

On Sun, Jun 28, 2020 at 5:34 PM Mostafa saad <[email-masked]>
wrote:

> Hello Denmark..
>
>
> We will try with all the couriers and the drivers to return all the
> shipments to our side and don't forget you have more orders you received it
> but still with the status ITEM COllected
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Sun, Jun 28, 2020 at 4:34 PM Denmark A <[email-masked]> wrote:
>
>> Dear Mohamed,
>>
>> Please be informed that the physical item  received today 28/06/2020, but
>> as per tracker it is collected last 9th and 23rd of June 2020.
>>
>> Please advise.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jun 25, 2020 at 2:22 PM Christian Mendoza <
>> [email-masked]> wrote:
>>
>>> Hi,
>>>
>>> Customer is back and asking for  update. Please ensure the collection
>>> will happen tomorrow max.
>>>
>>> Thank you and Best Regards,
>>>
>>>
>>>
>>> On Thu, Jun 25, 2020 at 12:57 PM Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>>> Hi Mostafa,
>>>>
>>>>
>>>>
>>>> Let me check with Raja.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>> *Sent:* Thursday, June 25, 2020 12:53 PM
>>>> *To:* Christian Mendoza <[email-masked]>
>>>> *Cc:* Denmark A <[email-masked]>; Alina D'Souza <
>>>> [email-masked]>; Shajahan Kamal Batcha <[email-masked]>;
>>>> Mohamed Magdy <[email-masked]>; Radwa Ali <[email-masked]>;
>>>> customer care <[email-masked]>; Angie Ariaga <
>>>> [email-masked]>
>>>> *Subject:* [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
>>>>
>>>>
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]> please check with raja
>>>> and sher your feedback
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> Mostafa Saad
>>>>
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jun 25, 2020 at 11:49 AM Christian Mendoza <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Customer is very furious as the item is still not collected.
>>>>
>>>>
>>>>
>>>> Thank you and Best Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>> This order already picked from the customer
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> Mostafa Saad
>>>>
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Denmark
>>>>
>>>>
>>>>
>>>> Why you update this order as collected?
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> Mostafa Saad
>>>>
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Mostafa,
>>>>
>>>>
>>>>
>>>> As per returns tracker this is not yet collected.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Alina
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> You can check the history for this order its updated by ( Danmark )
>>>> !!!!!
>>>>
>>>>
>>>>
>>>> @Denmark A <[email-masked]> Please share your feedback.
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> Mostafa Saad
>>>>
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Mostafa / Magdy,
>>>>
>>>>
>>>>
>>>> Customer states item not collected yet.
>>>>
>>>>
>>>>
>>>> The tracker shows collected, please advise
>>>>
>>>>
>>>>
>>>> Customer waiting for an item to be collected logged the same on the
>>>> tracker
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Alina
>>>>
>>>>
>>>>
>>>> On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Radwa
>>>>
>>>>
>>>>
>>>> Please make sure to add this order on the sheet to proceed.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> Mostafa Saad
>>>>
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked]> wrote:
>>>>
>>>> Hi Shajahan,
>>>>
>>>>
>>>>
>>>> Please arrange pick up again as this was returned back to the customer
>>>> when we have already refunded.
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>