Subject: Re: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
From: Mostafa saad <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Angie Ariaga <[email-masked]>, Christian Mendoza <[email-masked]>
Date: Sun, 28 Jun 2020 17:34:03 +0400
List-Id: <ccteam.mumzworld.com>

Hello Denmark..

We will try with all the couriers and the drivers to return all the
shipments to our side and don't forget you have more orders you received it
but still with the status ITEM COllected

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sun, Jun 28, 2020 at 4:34 PM Denmark A <[email-masked]> wrote:

> Dear Mohamed,
>
> Please be informed that the physical item  received today 28/06/2020, but
> as per tracker it is collected last 9th and 23rd of June 2020.
>
> Please advise.
>
> Regards,
> Den mark
>
> On Thu, Jun 25, 2020 at 2:22 PM Christian Mendoza <[email-masked]>
> wrote:
>
>> Hi,
>>
>> Customer is back and asking for  update. Please ensure the collection
>> will happen tomorrow max.
>>
>> Thank you and Best Regards,
>>
>>
>>
>> On Thu, Jun 25, 2020 at 12:57 PM Shajahan Kamal Batcha <
>> [email-masked]> wrote:
>>
>>> Hi Mostafa,
>>>
>>>
>>>
>>> Let me check with Raja.
>>>
>>>
>>>
>>> *Shajahan K*
>>>
>>>  <http://www.timexpress.ae/>
>>>
>>>
>>>
>>>    P.O. Box : 80266
>>>    Tel : + (971) 4 255 5563
>>>    Fax : + (971) 4 255 5564
>>>
>>>    Email : [email-masked]
>>>    Web: www.timexpress.ae
>>>
>>> This email including its attachments are confidential and intended
>>> solely for the use of the individual or entity to whom they are addressed.
>>> If you have received this email in error, please delete it from your system
>>> and notify the sender immediately. If you are not the intended recipient
>>> you are notified that disclosing, copying or distributing the content of
>>> this information is strictly prohibited.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mostafa saad [mailto:[email-masked]]
>>> *Sent:* Thursday, June 25, 2020 12:53 PM
>>> *To:* Christian Mendoza <[email-masked]>
>>> *Cc:* Denmark A <[email-masked]>; Alina D'Souza <
>>> [email-masked]>; Shajahan Kamal Batcha <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>; Radwa Ali <[email-masked]>;
>>> customer care <[email-masked]>; Angie Ariaga <[email-masked]
>>> >
>>> *Subject:* [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
>>>
>>>
>>>
>>> @Shajahan Kamal Batcha <[email-masked]> please check with raja
>>> and sher your feedback
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> Last Mile  Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Jun 25, 2020 at 11:49 AM Christian Mendoza <
>>> [email-masked]> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Customer is very furious as the item is still not collected.
>>>
>>>
>>>
>>> Thank you and Best Regards,
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> This order already picked from the customer
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> Last Mile  Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> Hello Denmark
>>>
>>>
>>>
>>> Why you update this order as collected?
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> Last Mile  Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>> Dear Mostafa,
>>>
>>>
>>>
>>> As per returns tracker this is not yet collected.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> Hello Alina
>>>
>>>
>>>
>>>
>>>
>>> You can check the history for this order its updated by ( Danmark ) !!!!!
>>>
>>>
>>>
>>> @Denmark A <[email-masked]> Please share your feedback.
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> Last Mile  Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>> Hi Mostafa / Magdy,
>>>
>>>
>>>
>>> Customer states item not collected yet.
>>>
>>>
>>>
>>> The tracker shows collected, please advise
>>>
>>>
>>>
>>> Customer waiting for an item to be collected logged the same on the
>>> tracker
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Alina
>>>
>>>
>>>
>>> On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> Hello Radwa
>>>
>>>
>>>
>>> Please make sure to add this order on the sheet to proceed.
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> Last Mile  Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked]> wrote:
>>>
>>> Hi Shajahan,
>>>
>>>
>>>
>>> Please arrange pick up again as this was returned back to the customer
>>> when we have already refunded.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>