Subject: Re: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
From: Denmark A <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Shajahan Kamal Batcha <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Angie Ariaga <[email-masked]>, Mostafa saad <[email-masked]>, Christian Mendoza <[email-masked]>
Date: Sun, 28 Jun 2020 16:35:14 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mohamed,

Please be informed that the physical item  received today 28/06/2020, but
as per tracker it is collected last 9th and 23rd of June 2020.

Please advise.

Regards,
Den mark

On Thu, Jun 25, 2020 at 2:22 PM Christian Mendoza <[email-masked]>
wrote:

> Hi,
>
> Customer is back and asking for  update. Please ensure the collection will
> happen tomorrow max.
>
> Thank you and Best Regards,
>
>
>
> On Thu, Jun 25, 2020 at 12:57 PM Shajahan Kamal Batcha <
> [email-masked]> wrote:
>
>> Hi Mostafa,
>>
>>
>>
>> Let me check with Raja.
>>
>>
>>
>> *Shajahan K*
>>
>>  <http://www.timexpress.ae/>
>>
>>
>>
>>    P.O. Box : 80266
>>    Tel : + (971) 4 255 5563
>>    Fax : + (971) 4 255 5564
>>
>>    Email : [email-masked]
>>    Web: www.timexpress.ae
>>
>> This email including its attachments are confidential and intended solely
>> for the use of the individual or entity to whom they are addressed. If you
>> have received this email in error, please delete it from your system and
>> notify the sender immediately. If you are not the intended recipient you
>> are notified that disclosing, copying or distributing the content of this
>> information is strictly prohibited.
>>
>>
>>
>>
>>
>> *From:* Mostafa saad [mailto:[email-masked]]
>> *Sent:* Thursday, June 25, 2020 12:53 PM
>> *To:* Christian Mendoza <[email-masked]>
>> *Cc:* Denmark A <[email-masked]>; Alina D'Souza <
>> [email-masked]>; Shajahan Kamal Batcha <[email-masked]>;
>> Mohamed Magdy <[email-masked]>; Radwa Ali <[email-masked]>;
>> customer care <[email-masked]>; Angie Ariaga <[email-masked]>
>> *Subject:* [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
>>
>>
>>
>> @Shajahan Kamal Batcha <[email-masked]> please check with raja
>> and sher your feedback
>>
>>
>>
>>
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> Last Mile  Mumzworld
>>
>>
>>
>>
>>
>> On Thu, Jun 25, 2020 at 11:49 AM Christian Mendoza <
>> [email-masked]> wrote:
>>
>> Hi Team,
>>
>>
>>
>> Customer is very furious as the item is still not collected.
>>
>>
>>
>> Thank you and Best Regards,
>>
>>
>>
>>
>>
>>
>> On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>> This order already picked from the customer
>>
>>
>>
>>
>>
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> Last Mile  Mumzworld
>>
>>
>>
>>
>>
>> On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>> Hello Denmark
>>
>>
>>
>> Why you update this order as collected?
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> Last Mile  Mumzworld
>>
>>
>>
>>
>>
>> On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Mostafa,
>>
>>
>>
>> As per returns tracker this is not yet collected.
>>
>>
>>
>> Regards,
>>
>>
>>
>> On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked]>
>> wrote:
>>
>> Hello Alina
>>
>>
>>
>>
>>
>> You can check the history for this order its updated by ( Danmark ) !!!!!
>>
>>
>>
>> @Denmark A <[email-masked]> Please share your feedback.
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> Last Mile  Mumzworld
>>
>>
>>
>>
>>
>> On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked]>
>> wrote:
>>
>> Hi Mostafa / Magdy,
>>
>>
>>
>> Customer states item not collected yet.
>>
>>
>>
>> The tracker shows collected, please advise
>>
>>
>>
>> Customer waiting for an item to be collected logged the same on the
>> tracker
>>
>>
>>
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>> On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>> Hello Radwa
>>
>>
>>
>> Please make sure to add this order on the sheet to proceed.
>>
>>
>>
>>
>>
>>
>> Regards
>>
>>
>>
>> Mostafa Saad
>>
>> Last Mile  Mumzworld
>>
>>
>>
>>
>>
>> On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked]> wrote:
>>
>> Hi Shajahan,
>>
>>
>>
>> Please arrange pick up again as this was returned back to the customer
>> when we have already refunded.
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>