Subject: RE: Order #600790824 // MI-BEDEPXXXDPL00290 // Depileve - Roll-On Duo Wax Warmer 220V - White // Defective
From: Brandon Nagar <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Laura Arakelyan <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Jaymar Tolentino <[email-masked]>
Date: Sun, 28 Jun 2020 10:46:53 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Good day!

We have seen your complaint however, we are not sure about the order number you mentioned if we received this P.O or not for we have not received any order from you (Mumzworld) since May. Can you please share to us the LPO copy of this order so that we can trace back as well from our side.

Thank you so much,

  Brandon Nagar

Sales Coordinator – Department Stores and Pharmacies

Corporate Office | Mazaya Business Avenue | Tower – BB1 | 31st Floor | JLT– Dubai – U.A.E.
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From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 28, 2020 12:40 PM
To: Reine Mina <[email-masked]<mailto:[email-masked]>>; Vilas Vijay Menon <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600790824 // MI-BEDEPXXXDPL00290 // Depileve - Roll-On Duo Wax Warmer 220V - White // Defective

Dear Vendor,

Please respond and share your complete address and contact person to whom we will hand over the item.

Regards,
Den mark

On Sat, Jun 27, 2020 at 12:53 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

 received the below order today. However there is a problem with the Depileve Roll on Wax Warmer:
1) the plug is missing from the box
2) the Depileve Roll Wax that I purchased does not fit in there.

We appreciate your support in this matter, Thank you.

Regards,
Den mark