Subject: Re: DHL Returns : 27/06/2020
From: Ronald Gaviola <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: Pavankumar A <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Sun, 28 Jun 2020 14:40:21 +0400
List-Id: <ccteam.mumzworld.com>

Mark,

As advised on my previous email. Please remove all the flammable and DG
items and send us the remaining items for reship. But if an order has
flammable item alone, please cancel the order. +Customer Care Team FYI

Regards,
Ronald

On Sun, Jun 28, 2020 at 1:31 PM Mark Anthony Laraga <[email-masked]>
wrote:

> Hi Pavan,
>
> I received it.
>
> @Ronald Gaviola <[email-masked]> Could you please decide if we can
> remove all those flammable items on the mentioned shipment, Cause until now
> I still have the packages that Pavan sent last week and still no update
> from CC team the no's. on hold shipments on the floor are getting higher.
>
> Best regards,
> Mark.
>
>
>
>
> On Sun, Jun 28, 2020 at 12:40 PM Pavankumar A <[email-masked]>
> wrote:
>
>> Dear Mark,
>>
>> Please below Shipments has flammable and face masks,
>>
>> Please remove and send back upon CC confirmation, Thanks
>>
>>
>> TRACKING #
>> Mumzworld SO# Package Quantity Payment Method RT REASON
>> NOT AVAILABLE 200303614_2 1 NO AWB NOT AVAILABLE
>> 7015958821 100162375 1 NO FACE MASK
>> 7015961105 100162564 1 NO FACE MASK
>> 7015960324 100162114_1 1 NO FACE MASK
>> 7015961584 100161887_1 1 NO DG LIQUID
>> 7015962332 100162870_1 1 NO FLAMMABLE SPRAY
>> 7015962251 100162778_1 1 NO LUBRICANTS
>> 7015962365 200306568 1 NO HAND SANITIZER
>> 7015960291 200306207_1 2 NO FLAMMABLE SPRAY
>> 7015960313 200306499_1 1 NO FLAMMABLE ITEMS
>> 7015960265 200306069_1 2 NO FLAMMABLE SPRAY
>>
>>
>>
>>
>>
>> On Sun, Jun 28, 2020 at 12:01 AM Elena Skryabina <[email-masked]>
>> wrote:
>>
>>> Dear Ronald,
>>>
>>>
>>>
>>> Copying Gabriel and Kiran to look into  Face Masks approvals.
>>>
>>>
>>>
>>> Let me know if I can assist further.
>>>
>>>
>>>
>>> Best Regards,
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Ronald Gaviola <[email-masked]>
>>> *Sent:* Saturday, June 27, 2020 3:26 PM
>>> *To:* Mark Anthony Laraga <[email-masked]>; Elena Skryabina <
>>> [email-masked]>
>>> *Cc:* Pavankumar A <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; customer care <[email-masked]>; lastmile <
>>> [email-masked]>; Returns.fc <[email-masked]>
>>> *Subject:* Re: DHL Returns : 27/06/2020
>>>
>>>
>>>
>>> Mark,
>>>
>>>
>>>
>>> Please remove all the flammable / DG item and we shall reship the rest.
>>> But if an order has flammable item alone, please cancel the order. +Customer
>>> Care Team <[email-masked]> FYI
>>>
>>>
>>>
>>> DPA to reship and Face masks orders to Hold.
>>>
>>>
>>>
>>> Hello @Elena Skryabina <[email-masked]> - We need MOH approval to
>>> be able to export face masks. Could you please help us reach out to the
>>> vendor. (please redirect us to the right person if this email is not meant
>>> to be escalated to you)
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Ronald
>>>
>>>
>>>
>>>
>>>
>>> On Sat, Jun 27, 2020 at 3:10 PM Mark Anthony Laraga <
>>> [email-masked]> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> Please check the below list for DHL Returns hand over to Int'l team.
>>>
>>>
>>>
>>> TRACKING #
>>>
>>> Mumzworld SO#
>>>
>>> Package Quantity
>>>
>>> Payment Method
>>>
>>> RT REASON
>>>
>>> NOT AVAILABLE
>>>
>>> 200303614_2
>>>
>>> 1
>>>
>>> NO
>>>
>>> AWB NOT AVAILABLE
>>>
>>> 1208687222
>>>
>>> 200302197_2
>>>
>>> 2
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208690486
>>>
>>> 100160708_2
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208690652
>>>
>>> 200303657_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208692030
>>>
>>> 200299551
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208690626
>>>
>>> 200303352
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208688084
>>>
>>> 100160708_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 1208686054
>>>
>>> 200301341
>>>
>>> 1
>>>
>>> NO
>>>
>>> DPA
>>>
>>> 7015958821
>>>
>>> 100162375
>>>
>>> 1
>>>
>>> NO
>>>
>>> FACE MASK
>>>
>>> 7015961105
>>>
>>> 100162564
>>>
>>> 1
>>>
>>> NO
>>>
>>> FACE MASK
>>>
>>> 7015960324
>>>
>>> 100162114_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> FACE MASK
>>>
>>> 7015961584
>>>
>>> 100161887_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> DG LIQUID
>>>
>>> 7015962332
>>>
>>> 100162870_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> FLAMMABLE SPRAY
>>>
>>> 7015962251
>>>
>>> 100162778_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> LUBRICANTS
>>>
>>> 7015962365
>>>
>>> 200306568
>>>
>>> 1
>>>
>>> NO
>>>
>>> HAND SANITIZER
>>>
>>> 7015960291
>>>
>>> 200306207_1
>>>
>>> 2
>>>
>>> NO
>>>
>>> FLAMMABLE SPRAY
>>>
>>> 7015960313
>>>
>>> 200306499_1
>>>
>>> 1
>>>
>>> NO
>>>
>>> FLAMMABLE ITEMS
>>>
>>> 7015960265
>>>
>>> 200306069_1
>>>
>>> 2
>>>
>>> NO
>>>
>>> FLAMMABLE SPRAY
>>>
>>>
>>>
>>> Best,
>>>
>>> Mark.
>>>
>>>
>>
>> --
>>
>> Regards,
>>
>> *Pavankumar A*
>> Last Mile Operations
>>
>> *P* +971 507074205
>> *E* [email-masked] <[email-masked]>
>>
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