Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Fri, 3 Jul 2020 01:12:44 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Magapito,

Good day.

Email attached again. It was sent to -  [email-masked].

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: Wed, 01 Jul 2020 11:36:19 UTC+04:00 >> >>
Hi Team, >>Apologies for the late reply. >>I am unable to open the attachment you have sent. >>Is it possible to resend it in a different format or is it possible to cc me on the email you had with our team, please? >>Thank youWarm Regards, >> Mary Anne Agapito >> Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >> >> >>
On Sun, Jun 28, 2020 at 12:28 AM <[email-masked]> wrote: >>Hi Magapito,
 >>
Good day.
 >>
Please find the attached email for this shipment, we are already communicating with your team.
 >>
Should you require any further assistance, please contact me directly. Best Regards, >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
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>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: Sat, 27 Jun 2020 11:05:02 UTC+04:00 >> >>
Hi Team, >>Any news on this case, please? >>Awaiting your reply. Thank youWarm Regards, >> Mary Anne Agapito >> Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >> >> >>
On Sat, Jun 20, 2020 at 9:15 AM Mary Anne Agapito <[email-masked]> wrote: >>Hi Team, >>May we have an update on this case, please? >>Please advise. Thank you >>Warm Regards, >> Mary Anne Agapito >> Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >> >> >>On Wed, Jun 17, 2020 at 3:27 PM <[email-masked]> wrote: >>Hi Magapito,
 >>
Good day.
 >>
Follow up sent to our destination team, requesting them to advise on the status of this pending piece.
 >>
I shall keep you posted, with the updates.
 >>
Should you require any further assistance, please contact me directly. Best Regards, >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
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 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: 06/15/2020 15:58 >> >>
Mumz World Team,
  >>
Good day.
  >>
No significant updates yet, as our destination team is checking on the status of  the pending piece, with their operations team.
  >>
Please hold for the next update, latest by 17/06/2020 at 15:00 hours. I am following up & pushing destination, for the updates.
  >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
 >>
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 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >> Sent: 06/11/2020 21:20 >> >>
Hi Magapito,
  >>
Good day.
  >>
Well noted. I shall investigate with our destination team on this & revert back.
  >>
Please hold for the next update on 15/06/2020 at 16:00 hours, latest.
  >>
  >>
Should you require any further assistance, please contact me directly. >>Best Regards, >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
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>> Original Message ... >>  >> From: [email-masked] >>  >> To: [email-masked] >>  >> Cc: [email-masked], [email-masked] >>  >> Subject: Re: Delayed - 100144497_2// awb: 2406994203 << Reference ID: 57114358 >> >>  >> Sent: Thu, 11 Jun 2020 15:24:29 UTC+04:00 >>  >> >>  >>
Hi Team, >>  >>As per the customer, there is one item missing. >>  >> >> 100144497_2KFEL-60184Baby Einstein - Gear Neighborhood Friends Activity Jumper >>  >> Please check and ensure the delivery immediately. The customer complained she tried to reach your office but to no avail. >>  >>Thank youWarm Regards, >>  >> Mary Anne Agapito >>  >> Customer Care Representative >>  >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >>  >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >>  >>  >>  >>  >>  >> >>  >>
On Sun, Jun 7, 2020 at 2:31 PM <[email-masked]> wrote: >>  >>Dear Mary,
 >>  >>
Please note as per the Last update shipment has been Delivered to the consignee Yesterday.
Could you please confirm if they have already received the shipment.
 >>  >>
 >>  >>
Should you require any further assistance, please contact me directly.  >>  >>  >>  >>  >>  >>Best Regards, >>  >>  >>  >>Mohamed ShabreenKey Account Advisor >>  >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates600567567  >>  >>
[[:removedImage(DHL_Time1558359423774.jpg):]] >>  >>
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>> Original Message ... >>  >> From: [email-masked] >>  >> To: [email-masked] >>  >> Cc: [email-masked], [email-masked] >>  >> Subject: Delayed - 100144497_2// awb: 2406994203 >>  >> Sent: Thu, 04 Jun 2020 16:31:04 UTC+04:00 >>  >> >>  >>
Hi Team, >>  >>May we know what had happened to this shipment? >>  >>As per the customer, she tried contacting your office but to no avail, she also paid The 42 SAR custom fee. >>  >>Please arrange the delivery immediately without any fail. >>  >>Thank you >>  >>Warm Regards, >>  >> Mary Anne Agapito >>  >> Customer Care Representative >>  >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >>  >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>  >>  >>  >>  >>  >> >>  >>
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