Subject: Re: mums world rts
From: Ronald Gaviola <[email-masked]>
To: [email-masked]
Cc: [email-masked], Rzaldivar <[email-masked]>, Alaa Musa <[email-masked]>, Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Pavankumar A <[email-masked]>, Kmoinuddin <[email-masked]>
Date: Thu, 2 Jul 2020 16:41:50 +0400
List-Id: <ccteam.mumzworld.com>

Chantelle,

Please refer to this mail.

Regards,
Ronald

On Thu, Jul 2, 2020 at 4:26 PM <[email-masked]> wrote:

> Dear Ronald,
>
>
>
> We are facing challenges with deliver to Tamer.
>
>
>
> Please see below mail from my team and kindly advise to what has changed ?
>
>
>
>
>
>
>
>
>
>
>
>
>
> Best Regards
>
>
>
>
>
> *Chantelle Cardozo*
>
> Preferred Customer Associate
>
>
>
> *UPS Gulf LLC *
>
> Al Moosa Tower 2, 25 Floor
>
> Sheikh Zayed Road, P.O. Box 26026
>
> Dubai, United Arab Emirates
>
> Tel +971 4 3815278
>
> Mobile 00971561770264
>
> Fax +971 4 3390835
>
> [email-masked]
>
>
>
> *Existing UPS rates will be revised effective 01 January 2020. For more
> information on the annual General Rate Increase (GRI) applicable to your
> account, please contact your Account Manager or call UPS Customer Service
> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
> 29th December 2019. *
>
>
>
> *From:* Unnikrishnan Nair Vinil (PMY3CKS)
> *Sent:* Thursday, July 2, 2020 4:09 PM
> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>
> *Cc:* Moinuddin Khaja (WDQ6BMN) <[email-masked]>; Mohammed Abdul
> Aleem Ammar (QRH8PYZ) <[email-masked]>; Mothadika Muneer
> (RMY4PZW) <[email-masked]>; Baig Ameer (QXP1RCH) <[email-masked]>
> *Subject:* mums world rts
>
>
>
>
>
> Dear Chantelle,
>
> Please note that mums world rts shipment they provided a new contact name
> and number, and the old address rts shipments they are not receiving now,
> so please check with mums world because they changed with out informing ups
> and we processed rts shipment on old address,
>
>
>
>
>
> *hamza*
>
> *0580476762*
>
> *TAMER LOGISTICS*
>
> *ISTANBUL STREET *
>
> *SULAY,RIYADH*
>
>
>
> With regards,
>
>
>
> VINIL UNNIKRISHNAN NAIR
>
> ECOMMERCE DEPT.
>
> Kingdom of Saudi Arabia
>
> P.O. Box 63682
>
> Riyadh 11526
>
> Kingdom of Saudi Arabia
>
> Tel: +966 11 920002555 ext 264
>
> Mob : 966 563499162
>
> Customer Service: 92000 2555
>
> Email: [email-masked] <[email-masked]>*
>
> www.ups.com
>
>
>
>

Subject: Re: [EXTERNAL] Re: MUMZWORLD RTS
From: Ronald Gaviola <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Rzaldivar <[email-masked]>, Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, lastmile <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Tue, 30 Jun 2020 13:46:53 +0400

Hi Richelle,

Attached template for returns pre-alert. You may send the pre-alert to the
contact list shared below.

[email-masked]
[email-masked]
[email-masked]
[email-masked]
[email-masked]
[email-masked]

Regards,
Ronald

On Tue, Jun 30, 2020 at 1:18 PM Eugene Mugisa <[email-masked]> wrote:

> Hi Richelle,
>
>
>
> We have new rules in our KSA facility and the team wont accept any returns
> without a Pre alert.
>
>
>
> Please check with your team how you can do this internally but they need
> this to accept the returns.
>
>
>
> @[email-masked] <[email-masked]>
>
>
>
> Please Share the format.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 1:16 PM
> *To:* [email-masked]; [email-masked]
> *Cc:* [email-masked]; [email-masked]; [email-masked];
> [email-masked]
> *Subject:* RE: [EXTERNAL] Re: MUMZWORLD RTS
>
>
>
>
>
> Hi Eugene,
>
> we don’t send pre alert as shipments are coming from different part of
> KSA. When it arrives our RUH facility, its gets sorted and straight away
> arranged for delivery. They cant prepare a list before delivery.
>
> What we used to do, RTS AWB will be shared on the daily report you
> receive.
>
>
>
> Regards, Richelle
>
>
>
>
>
> *From:* Zubair Wahid [mailto:[email-masked] <[email-masked]>]
> *Sent:* Tuesday, June 30, 2020 1:01 PM
> *To:* Eugene Mugisa <[email-masked]>
> *Cc:* Zaldivar Richelle (VLR5DPB) <[email-masked]>; Ronald Gaviola <
> [email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>;
> lastmile <[email-masked]>; Shady Elgendy <[email-masked]>
> *Subject:* [EXTERNAL] Re: MUMZWORLD RTS
>
>
>
> CAUTION! This email originated outside of the organization. Please do not
> open attachments or click links from an unknown or suspicious origin.
> ------------------------------
>
> Please ignore my last email.
>
>
>
> @Eugene Mugisa <[email-masked]> has the team shared the pre alert
> for all these shipments?
>
> We need the Mumzworld order number in order to process the shipments.
> Please make sure its shared before hand
>
>
>
>
>
> On Tue, Jun 30, 2020 at 11:55 AM Zubair Wahid <[email-masked]>
> wrote:
>
> Can you send it again?
>
> Will make sure its accepted.
>
>
>
> On Tue, Jun 30, 2020 at 11:50 AM Eugene Mugisa <[email-masked]>
> wrote:
>
> + @Zubair Wahid <[email-masked]>
>
>
>
> Please check.
>
>
>
> @[email-masked] <[email-masked]>
>
>
>
> Did you send Pre alert
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 12:50 PM
> *To:* [email-masked]; [email-masked]; [email-masked]
> *Cc:* [email-masked]; [email-masked]
> *Subject:* FW: MUMZWORLD RTS
>
>
>
>
>
> Hi Eugene,
>
>
>
> The RTS today was not accepted by your warehouse. We don’t normally send
> emails.
>
> Can you advice please
>
>
>
> Thank you
>
>
>
> Richelle
>
>
>
>
> ------------------------------
>
> *From:* Baig Ameer (QXP1RCH)
> *Sent:* Tuesday, June 30, 2020 9:56 AM
> *To:* Al-Kulagi Naif (EUR6AKN); Moinuddin Khaja (WDQ6BMN); Sageer Ahmed
> (GGM6FJS)
> *Subject:* MUMZWORLD RTS
>
>
>
> Dear Naif / Khaja,
>
>
>
> Today we have received RTS shpts to Tamer W/H but they have refused to
> receive and saying they need each shpt detail by mail prior to RTS.
>
> Shpt returned back to W/H and we will pass to E com for further follow up.
>
>
>
> *Thanks & Rgds,*
>
> *Ameer Baig *
>
> Operation Supervisor CP
>
> Kingdom of Saudi Arabia
>
> P.O. Box 63682
>
> UPS Warehouse
>
> Sulay Exit 17
>
> Kingdom of Saudi Arabia
>
> Tel: +966 9200-02-555
>
> Fax: +966 11-244-1128
>
> Cell: +966 567013742
>
> Customer Service: 92000 2555
>
> Email: [email-masked] <[email-masked]>*
>
> *www.ups.com* <http://www.ups.com/>
>
>
>
> *EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for
> UPS.*
>
> *Decision GreenSM **– Consider the environment before printing this
> e-mail*
>
>
>
>