Subject: RE: Missing pieces - SKU: AT-CL16JWTR-1013 - SO# 600907201
From: "Ivy" <[email-masked]>
To: "'Prasanth'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Radwa Ali'" <[email-masked]>, "'Rovie'" <[email-masked]>
Date: Thu, 2 Jul 2020 11:20:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi Prasanth,

Please send missing screws  (B) of CL16JWTR-1013 to Mumzworld’s warehouse.

 

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Radwa Ali [mailto:[email-masked]] 
Sent: Thursday, July 2, 2020 11:11 AM
To: Ivy; Rovie
Cc: customer care
Subject: Re: Missing pieces - SKU: AT-CL16JWTR-1013 - SO# 600907201

Hi All,

Any updates ?

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Tue, Jun 30, 2020 at 7:46 PM Radwa Ali <[email-masked] <mailto:[email-masked]> > wrote:

Hi All,

Appreciate your support as we have a customer who received the SKU above and she is missing the small screws as shown in the picture.

Also, we attached the sales receipt.

Date of purchase - 

26-Jun-2020

SKU:

AT-CL16JWTR-1013

Order # 

600907201

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE