Subject: RE: Order #600846690 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Part
From: "Ivy" <[email-masked]>
To: "'Prasanth'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Denmark A'" <[email-masked]>, "'Abel'" <[email-masked]>
Date: Thu, 2 Jul 2020 10:27:12 +0400
List-Id: <ccteam.mumzworld.com>

Hi Prasanth,

Kindly send below missing screws (B) to Mumzworld’s warehouse and label it C/O DENMARK.

 

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, July 2, 2020 9:52 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Kenneth Nwaso
Subject: Order #600846690 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:missing_part_or_pieces
Comments :There is one whole packet of missing screws so I am unable to build the item therefore I have to return it. In the attached picture i have circled the missing B screws.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark