Subject: Re: PLS FIX- 600903734// DBT-405
From: Radwa Ali <[email-masked]>
To: Nessy <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Ashley Fernandes <[email-masked]>, customer care <[email-masked]>
Date: Thu, 2 Jul 2020 09:46:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi @Nessy <[email-masked]> ,
Customer is calling us again saying the replacement did not go through.
This is a birthday gift and she is very upset. Please arrange for the
replacement ASAP.
*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Sun, Jun 28, 2020 at 5:54 PM Nessy <[email-masked]> wrote:

>
>
> Hi Team,
>
>
>
> Apologies for the delay.
>
>
>
> Our team will come and replace the damaged parts tomorrow. Thank you.
>
>
>
>
>
> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
>
>
>
>
>
>
>
> *From:* Mary Anne Agapito [mailto:[email-masked]]
> *Sent:* Sunday, June 28, 2020 4:53 PM
> *To:* Nessy
> *Cc:* Ashley Fernandes; customer care
> *Subject:* PLS FIX- 600903734// DBT-405
>
>
>
> Hi Nessy,
>
>
>
> As per the customer, last Tuesday your team went to install the playhouse,
> there is something broken and they will come back on the next day to fix
> it. They even left the order form but nobody came afterwards. The customer
> wants it to be fixed urgently.
>
>
>
> *Shipping Address*
>
> SHIP TOAdesewa Akinsanya
> Dubai Hills Estate
> Sidra 1, Villa 430
> Dubai
> United Arab Emirates Map
>
> SHIP AREAAl Barsha South
>
> SHIP PHONE971554981179
>
>
>
> Please assist. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>