Subject: Re: Naqel Shipment - Refund Request Order No. 100144811 / AWB 70820010
From: Hyacinth Joyce <[email-masked]>
To: Rodina Magdy <[email-masked]>
Cc: customer care <[email-masked]>
Date: Thu, 2 Jul 2020 09:05:38 +0400
List-Id: <ccteam.mumzworld.com>

Hi Rodina,

Thank you for the update.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, 1 Jul 2020 at 20:07, Rodina Magdy <[email-masked]> wrote:

> Done,  Incident #1164760
>
> On Wed, Jul 1, 2020 at 4:44 PM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Rodina,
>>
>> Kindly assist to initiate the refund.
>>
>> The order was shipped with 2 packages and the customer receive only 1
>> package.
>> The below item is not received.
>>
>> 100144811 JUM-HS01-COMP-NK-RD+LG-RED-CS
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1124571> Dyson
>> Airwrap Hair Styler Limited Edition - Red Storage Case 1
>> Upon tracking shows that the shipment was delivered partially.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>
>
> --
> *Best Regards,*
> *Rodina Salem*
> *CS Leader*
> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
> *A* Cairo, Egypt
>