Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Mohamed Magdy <[email-masked]>
To: Gabriel Bresse <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>, Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Thu, 2 Jul 2020 08:51:27 +0400
List-Id: <ccteam.mumzworld.com>

Hello Gabriel,

Please advise do we have an update over the returns?

Thanks

On Tue, Jun 30, 2020 at 9:43 AM Gabriel Bresse <[email-masked]> wrote:

> Hi Magdy,
>
> RP and I are working on all the returns.
>
> Have a blessed day
>
> Best Regards
>
>
> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
> <http://andador.me/>t:04 245 1361
>
>
> On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Gabriel Bresse <[email-masked]> ...Any update here?
>>
>> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <[email-masked]>
>> wrote:
>>
>>> Dear Gabriel,
>>>
>>> Please help us to get the positive response from the Vendor.
>>>
>>>
>>> Regards
>>> Samran Iftakhar
>>>
>>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> Dear Truecare team,
>>>>
>>>> Please note that if we didnt receive a reply from your end item will be
>>>> refunded to the customer and you need to issue a CN to the customer.
>>>>
>>>> Thanks
>>>>
>>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear RP and Avinash,
>>>>>
>>>>> Please update.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>>
>>>>>> Return Reason:received_damaged_not_as_new
>>>>>>
>>>>>> Comments :Just opened it today and saw this piece broken inside the
>>>>>> box
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>
>> --
>>
>>

--