Subject: Re: MISSING ITEM 100129097 ( NAQEL SAE REALLOCATION )
From: Ronald Gaviola <[email-masked]>
To: Johannes Jade Pabeca <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Thu, 2 Jul 2020 08:40:33 +0400
List-Id: <ccteam.mumzworld.com>

Johannes,

Definitely yes. All considered lost packages are being charged back to the
courier company.

Who will I chase for CRA for refund purposes, is it Hussain still? - Check
with Sagar first for approval then go ahead for CRA creation as usual.

Regards,
Ronald

On Thu, Jul 2, 2020 at 8:35 AM Johannes Jade Pabeca <[email-masked]>
wrote:

> Hi Ronald,
>
> Will this be charged against NAQEL?
>
> Who will I chase for CRA for refund purposes, is it Hussain still?
>
> BR
>
>
> On Wed, Jul 1, 2020 at 11:46 AM Johannes Jade Pabeca <
> [email-masked]> wrote:
>
>> Noted with thanks.
>>
>> On Wed, Jul 1, 2020 at 10:19 AM Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> Johannes,
>>>
>>> The other part of the shipment was left with Naqel. And will be
>>> considered as lost.
>>>
>>>
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Tue, Jun 30, 2020 at 3:45 PM Johannes Jade Pabeca <
>>> [email-masked]> wrote:
>>>
>>>> Any update on this?
>>>>
>>>> On Mon, Jun 29, 2020 at 4:59 PM Eugene Mugisa <[email-masked]>
>>>> wrote:
>>>>
>>>>> + @Ronald Gaviola <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> Please check and revert
>>>>>
>>>>>
>>>>>
>>>>> Best,
>>>>>
>>>>> Eugene.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Johannes Jade Pabeca <[email-masked]>
>>>>> *Sent:* Monday, June 29, 2020 4:56 PM
>>>>> *To:* Eugene Mugisa <[email-masked]>; Zubair Wahid <
>>>>> [email-masked]>
>>>>> *Cc:* Customer Care Team <[email-masked]>; Hussain Firoz
>>>>> Miyagamwala <[email-masked]>
>>>>> *Subject:* Re: MISSING ITEM 100129097 ( NAQEL SAE REALLOCATION )
>>>>>
>>>>>
>>>>>
>>>>> Hi Eugene and Zubair, any feedback on this?
>>>>>
>>>>>
>>>>>
>>>>> Thank you
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 10:33 AM Johannes Jade Pabeca <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Eugene/ Zabir,
>>>>>
>>>>>
>>>>>
>>>>> Please confirm how many boxes were reallocated to SAEE for this order?
>>>>>
>>>>>
>>>>>
>>>>> Customer did not receive 1 item - SKU - TC-SI-95021A // Item
>>>>> no: 1108307
>>>>>
>>>>>
>>>>>
>>>>> LFS shows it was supposed to be on a second box when it was initially
>>>>> allocated to NAQEL
>>>>>
>>>>>
>>>>>
>>>>> Hope to hear from you soon.
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Johannes Jade *
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Johannes Jade *
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> *Johannes Jade *
>>>>
>>>>
>>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
>
> --
> *Johannes Jade *
>
>