Subject: Re: Order #600854103 // Sku :ET-1813 // Name :Fisher-Price - My First Trike // Missing Part
From: Denmark A <[email-masked]>
To: Esal Logistics <[email-masked]>
Cc: [email-masked], Karan Lilaram <[email-masked]>, Saleeth Mohamed <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Thu, 2 Jul 2020 08:38:56 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

We are returning this item as it has a missing part and customer waiting
for too long now.

Please find the attached VRA copy for your reference and issue us a
credit note.

Regards,

Den mark

On Sun, Jun 28, 2020 at 10:05 AM Mohamed Magdy <[email-masked]>
wrote:

> @Esal...Please note that if we didnt receive an update from your end we
> will refund the customer and u need to issue a credit note for us.
>
> THanks
>
> On Sat, Jun 27, 2020 at 8:55 AM Denmark A <[email-masked]> wrote:
>
>> Dear Esal,
>>
>> Please update regarding the missing part?
>>
>> Regards,
>> Den mark
>>
>> On Wed, Jun 24, 2020 at 2:30 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear,
>>>
>>> Can we an update regarding the missing part?
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jun 24, 2020 at 11:30 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> what is the update here?
>>>>
>>>> On Mon, Jun 22, 2020 at 2:50 PM Esal Logistics <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Sir,
>>>>>
>>>>>
>>>>>
>>>>> Will check with supplier metal bar and revert back , once we receive
>>>>> bar will provide you bar.
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> Keshav
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>> *Sent:* Sunday, June 21, 2020 3:52 PM
>>>>> *To:* [email-masked]; Karan Lilaram <
>>>>> [email-masked]>; [email-masked]; Saleeth
>>>>> Mohamed <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>>>>> [email-masked]>
>>>>> *Subject:* Order #600854103 // Sku :ET-1813 // Name :Fisher-Price -
>>>>> My First Trike // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>> Return Reason:missing_part_or_pieces
>>>>> Comments :Metal bar in the axis between the two wheels at the back of
>>>>> the tricycle.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>
> --
>
>