Subject: Chat performance of 01/07/2020
From: Rosette Modiri <[email-masked]>
To: deeksha <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 1 Jul 2020 16:25:20 -0700 (MST)

Hi Ma'am, 

Please find below the number of chats served by the agents on 01/07/2020. 

Tonight the chat flow was less compared to other days. 

*Dipayan got a system issue and power cut for an hour hence he's extending his shift for an hour to work on offline chats. 

Agents 	chats 
Ahmad Daher 	85 
Dipayan 	90 
Mohammed Obiedo 	OFF 

Thank you. 

Best Regards, 
Rosette