Subject: Re: Missing Item - Order # 200266507_2 AWB: 70779584
From: Taqwa Ali <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: Mostafa Said <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, DXB CS <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>
Date: Wed, 1 Jul 2020 18:21:35 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please update, the CM is following up.

Regards
Taqwa

On Sun, Jun 21, 2020 at 2:29 PM Ronald Gaviola <[email-masked]> wrote:

> +DXB CS <[email-masked]>
>
> One package not delivered. AWB 70779584. Is it lost?
>
>
>
>
> Regards,
> Ronald
>
>
> On Sun, Jun 21, 2020 at 8:48 AM Mostafa Said <[email-masked]>
> wrote:
>
>> Hello Mary,
>>
>> This order was packed into 2 packages please advise how many packages the
>> CX received?
>>
>> On Fri, Jun 19, 2020 at 9:41 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Muhammad,
>>>
>>> Yes, I also created it in zendesk.
>>>
>>> Incident #1135903
>>>
>>> Kindly check. Thanks
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Fri, Jun 19, 2020 at 9:34 AM Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>>> Dear,
>>>> Please create zendesk Ticket.
>>>>
>>>> On Fri, Jun 19, 2020 at 10:22 AM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Anita,
>>>>>
>>>>> As per the customer, one item is missing from her order.
>>>>>
>>>>> 200266507_2 TC-SI-95021A
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1108307> Summer
>>>>> Infant - Comfort Me Body Pillow - Beige
>>>>>
>>>>> @Outbound.fc <[email-masked]> @lastmile
>>>>> <[email-masked]>  - is the above item been included on the
>>>>> shipment?
>>>>>
>>>>> Kindly check and advise. Thank you
>>>>>
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> --
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>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGn28Skv%2B_sAfvUz_F0Sd2PimwRbm5GCknBb5aR%2B3Rp5eCwv4g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>> --
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>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGn28S%3DNu%3Dnva6c%2BUs6DcMg8xt%2BxMwSN-8spAfqgy7%2BfQ%3DJEBw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>
>>
>> --
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "lastmile" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
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>> To view this discussion on the web visit
>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAHqi_kS6jhP90qf4SmXvv_63Jn48SJtTU1F4Zw%2B-LjYA2FsW8g%40mail.gmail.com
>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAHqi_kS6jhP90qf4SmXvv_63Jn48SJtTU1F4Zw%2B-LjYA2FsW8g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>