Subject: Re: [Mumzworld.com] Re: Refund escalation - Order # 200279352
From: Taqwa Ali <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Anas nazzal <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Wed, 1 Jul 2020 17:52:30 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please do a cancellation for ( 200279352_2 ) awb : not updated and (
200279352_1
) AWB : 31013000040632

@Hussain Firoz Miyagamwala <[email-masked]> kindly receive CRA once
its done

Regards
Taqwa

On Sat, Jun 27, 2020 at 2:23 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Anas,
>
> The order is with esnad express i will send an email regarding return. AWB
> 31013000040632
>
>
>
> On Fri, Jun 26, 2020 at 8:47 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly confirm if the items has been returned.
>>
>> Best regards,
>> Anas Nazzal
>>
>> On Mon, Jun 22, 2020 at 12:01 PM Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> @Ahmed Irfan <[email-masked]> Please check if the below was
>>> dispatched
>>>
>>> 200279352_2
>>>
>>>
>>>
>>> On Fri, Jun 19, 2020 at 9:53 AM Anas nazzal <[email-masked]> wrote:
>>>
>>>> Dear Hussain,
>>>>
>>>> Kindly create CRA for   BBL-5010477323071 in order number 200279352 as
>>>> the customer doesnt want to get the item anymore.
>>>>
>>>> Best Regards,
>>>> Anas Nazzal
>>>>
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>> www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>> <#m_1570330557154221391_m_1436652119059781450_m_4493541088187950590_m_-4022367889421206133_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>> On Thu, Jun 11, 2020 at 1:14 PM Sagar Khawani (Mumzworld Customer Care)
>>>> <[email-masked]> wrote:
>>>>
>>>>> ##- Please type your reply above this line -##
>>>>>
>>>>> We’ve got news for you: Your ticket (1108563) has been updated. Feel
>>>>> free to reply to this email with any questions.
>>>>>
>>>>> *Sagar Khawani* (Mumzworld.com)
>>>>>
>>>>> Jun 11, 2020, 1:14:36 PM GMT+4
>>>>> *Private note*
>>>>> Hi Anas,
>>>>>
>>>>> No CRA in NS for the item showing shipped in Magento.
>>>>>
>>>>> ​
>>>>>
>>>>> *Anas* (Mumzworld.com)
>>>>>
>>>>> Jun 7, 2020, 6:53:46 PM GMT+4
>>>>> *Private note*
>>>>>
>>>>> 1) Order number: *200279352*
>>>>> 2) Is the credit memo on Magento, Yes or No?:
>>>>> 3) GC has been *created */ *deactivated: *Please assure that GC is
>>>>> deactivated
>>>>> 4) SKU: BBL-5010477323071 /KSA-FAMC-33-0512-3HE-BLUE / TC-IN005232
>>>>> 5) Amount: 122.27 AED
>>>>> 6) Refund reason: Teh customer doesnt want GC
>>>>> 7) Payment method: Credit
>>>>> 8) Refund *before *or *after *shipping?: Before
>>>>>
>>>>>
>>>>> You are an agent. Add a comment by replying to this email or *view
>>>>> ticket in Zendesk Support
>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/1108563>*.
>>>>> *Ticket #* 1108563
>>>>> *Status* Open
>>>>> *Requester* Anas
>>>>> *CCs* -
>>>>> *Group* CC Default
>>>>> *Assignee* Anas
>>>>> *Priority* -
>>>>> *Type* Incident
>>>>> *Channel* Web Form
>>>>>
>>>>>
>>>>> This email is a service from Mumzworld.com. Delivered by Zendesk
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>>>>> [5LVGK5-V2K4]Ticket-Id:1108563Account-Subdomain:mumzworldhelp
>>>>>
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>> www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>> <#m_1570330557154221391_m_1436652119059781450_m_4493541088187950590_m_-4022367889421206133_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>