Subject: ITEMS on Cancelled Orders sent to Customer 700244927- 700244901 and 700244902
From: Michaela Manibo <[email-masked]>
To: Sara Ahmed <[email-masked]>
Cc: Amr Abed <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Wed, 1 Jul 2020 16:50:49 +0400
List-Id: <ccteam.mumzworld.com>

Team,

email address:
[email-masked]

Please check as the items on the cancelled orders are shipped out to the
customer .

customer only ordered 1 but received 3 , two coming from the cancelled
orders
also the nescafe showed cancelled in magento but was delivered to the
customer - 700244901

700244901_1 NES-12190644
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=494110> Nescafe
Dolce Gusto - Cafe Au Lait Coffee Capsules - 16 Cap 1 0 0 1 1 1 1 1
Custom 32.22 32.22 VAT_AE:S-AE 5.0% Available Qty     1.61 33.83     Mumzworld
- New FC        Average Cost 5944360 23.00 9.22 28.6158%       NESCAFE
Dolce Gusto 0.3   363540     Inventory Item
/n/e/nes-12190644-nescafe-dolce-gusto-cafe-au-lait-coffee-capsules-16-capsules-1525067728.jpg
<https://3651277.app.netsuite.com/n/e/nes-12190644-nescafe-dolce-gusto-cafe-au-lait-coffee-capsules-16-capsules-1525067728.jpg>
http://www.mumzworld.com/media/catalog/product/n/e/nes-12190644-nescafe-dolce-gusto-cafe-au-lait-coffee-capsules-16-capsules-1525067728.jpg
NES-12190644     Nescafe Dolce Gusto - Cafe Au Lait Coffee Capsules - 16
Capsules             32.22 28.62% STOCK 23.00 1.6100 1.0000 0.0000 0.0000
Yes 5-7 days               29-Jun-2020 4:25:36 PM 0 22.9975
5944360 0 History
2         700244901_1 NES-12161591
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=494106> Nescafe
Dolce Gusto - Grande Intenso Coffee - 16 Capsules

ICE-ICE100360
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=889547> ICE
London - Unicorn Pom Pom

Please check as the customer needs an explanation on this.

@Sagar Khawani <[email-masked]> please assist on the payment
confirmation.

thanks