Subject: Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker - 300w Bowl And Stand Mixer - White // Defective
From: Denmark A <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Akash Himthani <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Wed, 1 Jul 2020 16:40:54 +0400
List-Id: <ccteam.mumzworld.com>

Dear All,

Repaired item received and bound to reship today.

Regards,
Den mark

On Wed, Jul 1, 2020 at 4:16 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Denmark,
>
> The customer keeps on following up.
>
> Once received, please arrange the delivery tomorrow as much as possible.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jul 1, 2020 at 10:55 AM Denmark A <[email-masked]> wrote:
>
>> Dear Cherry,
>>
>> Thank you for your email, our driver will collect today.
>>
>> Regards,
>> Den mark
>>
>> On Wed, Jul 1, 2020 at 10:53 AM Cherry Ann Binondo <
>> [email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Please be informed that M700-B5 is ready for collection along with below
>>> items.
>>>
>>>
>>>
>>> TS1000
>>>
>>> FC 300
>>>
>>> TRO70RDG
>>>
>>>
>>>
>>> Regards,
>>>
>>> Cherry
>>>
>>>
>>>
>>> *From:* Mohamed Magdy <[email-masked]>
>>> *Sent:* Wednesday, July 1, 2020 10:44 AM
>>> *To:* Cherry Ann Binondo <[email-masked]>
>>> *Cc:* Denmark A <[email-masked]>; Akash Himthani <
>>> [email-masked]>; Vipin Varunny <
>>> [email-masked]>; Sreekanth Chiyyarath <
>>> [email-masked]>; customer care <[email-masked]>;
>>> Returns.fc <[email-masked]>; Alina D'Souza <
>>> [email-masked]>; Samran Iftikhar <[email-masked]>; Michael
>>> Rolle <[email-masked]>; Mark Anthony Laraga <
>>> [email-masked]>; Kenneth Nwaso <[email-masked]>
>>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>>> 300w Bowl And Stand Mixer - White // Defective
>>>
>>>
>>>
>>> @Denmark A <[email-masked]> ..What is the update here?
>>>
>>>
>>>
>>> On Tue, Jun 30, 2020 at 5:56 PM Cherry Ann Binondo <
>>> [email-masked]> wrote:
>>>
>>> Dear Denmark,
>>>
>>> Please find below location and contact person.
>>>
>>>
>>>
>>> Junaid / Ibrahim
>>>
>>> Ideal Star Workshop Equipment Trading L.L.C
>>>
>>> T  +971 4 3474160 M +971 050-4555189
>>>
>>> P. O. Box 37116, Al Quoz Ind.No3, Dubai, U.A.E
>>>
>>> Location: https://goo.gl/maps/iTn1tU9zooG2
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Cherry
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Tuesday, June 30, 2020 4:09 PM
>>> *To:* Cherry Ann Binondo <[email-masked]>
>>> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny
>>> <[email-masked]>; Sreekanth Chiyyarath <
>>> [email-masked]>; customer care <[email-masked]>;
>>> Returns.fc <[email-masked]>; Alina D'Souza <
>>> [email-masked]>; Samran Iftikhar <[email-masked]>; Michael
>>> Rolle <[email-masked]>; Mark Anthony Laraga <
>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>
>>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>>> 300w Bowl And Stand Mixer - White // Defective
>>>
>>>
>>>
>>> Dear Cherry,
>>>
>>>
>>>
>>> Could you please share with us your complete service center and contact
>>> person.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Sun, Jun 28, 2020 at 3:37 PM Cherry Ann Binondo <
>>> [email-masked]> wrote:
>>>
>>> Dear Denmark,
>>>
>>> Please send to service center directly.
>>>
>>> Thanks,
>>>
>>> Cherry
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Sunday, June 28, 2020 1:05 PM
>>> *To:* Cherry Ann Binondo <[email-masked]>
>>> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny
>>> <[email-masked]>; Sreekanth Chiyyarath <
>>> [email-masked]>; customer care <[email-masked]>;
>>> Returns.fc <[email-masked]>; Alina D'Souza <
>>> [email-masked]>; Samran Iftikhar <[email-masked]>; Michael
>>> Rolle <[email-masked]>; Mark Anthony Laraga <
>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>> Mohamed Magdy <[email-masked]>
>>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>>> 300w Bowl And Stand Mixer - White // Defective
>>>
>>>
>>>
>>> Dear Cherry,
>>>
>>>
>>>
>>> Please find the attached Sales Invoice for your reference.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Thu, Jun 25, 2020 at 5:35 PM Cherry Ann Binondo <
>>> [email-masked]> wrote:
>>>
>>> Dear Denmark,
>>>
>>> Please send invoice and clarify the issue.
>>>
>>> Thanks,
>>>
>>> Cherry
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Thursday, June 25, 2020 5:29 PM
>>> *To:* Akash Himthani <[email-masked]>; Cherry Ann
>>> Binondo <[email-masked]>; Nikhil Kumar <
>>> [email-masked]>; Rais Ahmad <[email-masked]>;
>>> Pramod Kumar Kottuvala <[email-masked]>; Vipin Varunny <
>>> [email-masked]>; Amanpreet Singh <
>>> [email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Michael Rolle <
>>> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
>>> Kenneth Nwaso <[email-masked]>
>>> *Subject:* Order # 600836287 // BLUOBND-M700-B5 // Black+Decker - 300w
>>> Bowl And Stand Mixer - White // Defective
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Reason of return: Black+Decker - 300w Bowl And Stand Mixer - White it is
>>> not working
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>>
>>> --
>>>
>>>