Subject: Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker - 300w Bowl And Stand Mixer - White // Defective
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Akash Himthani <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Wed, 1 Jul 2020 16:16:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

The customer keeps on following up.

Once received, please arrange the delivery tomorrow as much as possible.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jul 1, 2020 at 10:55 AM Denmark A <[email-masked]> wrote:

> Dear Cherry,
>
> Thank you for your email, our driver will collect today.
>
> Regards,
> Den mark
>
> On Wed, Jul 1, 2020 at 10:53 AM Cherry Ann Binondo <
> [email-masked]> wrote:
>
>> Dear Team,
>>
>> Please be informed that M700-B5 is ready for collection along with below
>> items.
>>
>>
>>
>> TS1000
>>
>> FC 300
>>
>> TRO70RDG
>>
>>
>>
>> Regards,
>>
>> Cherry
>>
>>
>>
>> *From:* Mohamed Magdy <[email-masked]>
>> *Sent:* Wednesday, July 1, 2020 10:44 AM
>> *To:* Cherry Ann Binondo <[email-masked]>
>> *Cc:* Denmark A <[email-masked]>; Akash Himthani <
>> [email-masked]>; Vipin Varunny <
>> [email-masked]>; Sreekanth Chiyyarath <
>> [email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Michael Rolle <
>> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
>> Kenneth Nwaso <[email-masked]>
>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>> 300w Bowl And Stand Mixer - White // Defective
>>
>>
>>
>> @Denmark A <[email-masked]> ..What is the update here?
>>
>>
>>
>> On Tue, Jun 30, 2020 at 5:56 PM Cherry Ann Binondo <
>> [email-masked]> wrote:
>>
>> Dear Denmark,
>>
>> Please find below location and contact person.
>>
>>
>>
>> Junaid / Ibrahim
>>
>> Ideal Star Workshop Equipment Trading L.L.C
>>
>> T  +971 4 3474160 M +971 050-4555189
>>
>> P. O. Box 37116, Al Quoz Ind.No3, Dubai, U.A.E
>>
>> Location: https://goo.gl/maps/iTn1tU9zooG2
>>
>>
>>
>> Thanks,
>>
>> Cherry
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Tuesday, June 30, 2020 4:09 PM
>> *To:* Cherry Ann Binondo <[email-masked]>
>> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
>> [email-masked]>; Sreekanth Chiyyarath <
>> [email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Michael Rolle <
>> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
>> Kenneth Nwaso <[email-masked]>; Mohamed Magdy <
>> [email-masked]>
>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>> 300w Bowl And Stand Mixer - White // Defective
>>
>>
>>
>> Dear Cherry,
>>
>>
>>
>> Could you please share with us your complete service center and contact
>> person.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Jun 28, 2020 at 3:37 PM Cherry Ann Binondo <
>> [email-masked]> wrote:
>>
>> Dear Denmark,
>>
>> Please send to service center directly.
>>
>> Thanks,
>>
>> Cherry
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Sunday, June 28, 2020 1:05 PM
>> *To:* Cherry Ann Binondo <[email-masked]>
>> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
>> [email-masked]>; Sreekanth Chiyyarath <
>> [email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Michael Rolle <
>> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
>> Kenneth Nwaso <[email-masked]>; Mohamed Magdy <
>> [email-masked]>
>> *Subject:* Re: Order # 600836287 // BLUOBND-M700-B5 // Black+Decker -
>> 300w Bowl And Stand Mixer - White // Defective
>>
>>
>>
>> Dear Cherry,
>>
>>
>>
>> Please find the attached Sales Invoice for your reference.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Thu, Jun 25, 2020 at 5:35 PM Cherry Ann Binondo <
>> [email-masked]> wrote:
>>
>> Dear Denmark,
>>
>> Please send invoice and clarify the issue.
>>
>> Thanks,
>>
>> Cherry
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Thursday, June 25, 2020 5:29 PM
>> *To:* Akash Himthani <[email-masked]>; Cherry Ann
>> Binondo <[email-masked]>; Nikhil Kumar <
>> [email-masked]>; Rais Ahmad <[email-masked]>;
>> Pramod Kumar Kottuvala <[email-masked]>; Vipin Varunny <
>> [email-masked]>; Amanpreet Singh <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>> Iftikhar <[email-masked]>; Michael Rolle <
>> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
>> Kenneth Nwaso <[email-masked]>
>> *Subject:* Order # 600836287 // BLUOBND-M700-B5 // Black+Decker - 300w
>> Bowl And Stand Mixer - White // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Reason of return: Black+Decker - 300w Bowl And Stand Mixer - White it is
>> not working
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>> --
>>
>>