Subject: Re: SO # 100155288_1 - OS01753874KS
From: Taqwa Ali <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Yaseen Shaqra <[email-masked]>, KSA Lastmile <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Wed, 1 Jul 2020 13:56:21 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please do the cancellation, CM wants a refund.

Regards
Taqwa

On Thu, Jun 25, 2020 at 3:27 PM Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> Please update, the CM extremely angry about the delay
>
> Regards
> Taqwa
>
> On Thu, Jun 25, 2020 at 3:24 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Ahmed,
>>
>> May we know what had happened to this shipment, please?
>>
>> The customer is extremely furious and even asked for a refund today if
>> not delivered.
>>
>> When it will be delivered? We need an urgent update. Case was escalated
>> numerous times but there was no update yet.
>>
>> Please advise us urgently. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, Jun 24, 2020 at 9:36 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Zubair,
>>>
>>> Please we need your support on this, the customer wants the shipment
>>> urgently
>>> the order placed on 04.06.2020
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>