Subject: Re: SO 600891897-CRA_AR_RE12800
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Sujan Raj <[email-masked]>, Carmella Singh <[email-masked]>, Eugene Mugisa <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Angeli Fontillas <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Wed, 1 Jul 2020 12:20:52 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mohamed

This item was collected yesterday from the customer and the driver will
return it today

@Sujan Raj <[email-masked]> @Carmella Singh
<[email-masked]>  FYI  We will charge 200 DH for the fake
update from your side.

Regards
Mostafa Saad

On Wed, Jul 1, 2020 at 9:30 AM Mohamed Magdy <[email-masked]> wrote:

> @Mostafa saad <[email-masked]> ...Was it collected or not?, also
> for any fake update make sure to apply a penalty over the carrier.
>
> Thanks
>
> On Tue, Jun 30, 2020 at 12:47 PM Alina D'Souza <[email-masked]>
> wrote:
>
>> Noted with thanks.
>>
>> Regards,
>> Alina
>>
>> On Tue, Jun 30, 2020 at 12:42 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> @Sujan Raj <[email-masked]> @Carmella Singh
>>> <[email-masked]>  Another fake reason from your side
>>>
>>>
>>> This order as per your reports is done but the customer said no one came
>>> to collect the item so please advise here
>>>
>>>
>>>
>>> @Eugene Mugisa <[email-masked]>  FYI
>>>
>>> @Alina D'Souza <[email-masked]>  We will send today to the
>>> customer our driver to collect it ASAP.
>>>
>>> @Shajahan Kamal Batcha <[email-masked]>  Need to push with Moeen
>>> to collect this item today without any fail
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Tue, Jun 30, 2020 at 12:36 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>>  Hi Mostafa,
>>>>
>>>> Please arrange collection asap not collected yet, customer very upset
>>>>
>>>> Showing collected on Tracker
>>>>
>>>> Need urgent collection please
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Tue, Jun 30, 2020 at 12:34 PM Angeli Fontillas <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> Please arrange the collection of the subject order asap.
>>>>>
>>>>> Customer has been waiting for the item to be collected and needs his
>>>>> store credit to place a new order asap.
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> *Regards,*
>>>>>
>>>>> *Angeli Fontillas*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>
> --
>
>