Subject: Re: Missing Item 600850540_1
From: Mary Anne Agapito <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Naib Khan <[email-masked]>
Date: Wed, 1 Jul 2020 11:14:51 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mark,

Thanks for the update.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jul 1, 2020 at 11:00 AM Mark Anthony Laraga <[email-masked]>
wrote:

> Hi Mary,
>
> CRA already received and refunded.
>
> Best,
> Mark.
>
> On Wed, Jul 1, 2020 at 10:31 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please receive the CRA to initiate a refund.
>>
>> Awaiting your reply. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, Jun 28, 2020 at 10:43 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> A gentle reminder on the above request so we can initiate the refund.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sat, Jun 27, 2020 at 10:49 AM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Naib,
>>>>
>>>> Thank you for your assistance.
>>>>
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Sat, Jun 27, 2020 at 10:47 AM Naib Khan <[email-masked]> wrote:
>>>>
>>>>> @Returns.fc <[email-masked]> ,
>>>>>
>>>>> will be handed over in a while.
>>>>>
>>>>> Please create CRA and share it.
>>>>>
>>>>> Regards.
>>>>> Naib
>>>>>
>>>>>
>>>>> On Sat, 27 Jun 2020 at 10:31, Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> As per Incident #1149228, this is being reshipped, is this with the
>>>>>> courier now?
>>>>>>
>>>>>> The customer doesn't want the item anymore as mentioned on the
>>>>>> ticket, she wants a refund.
>>>>>>
>>>>>> Please confirm if this has been reshipped and which courier?
>>>>>>
>>>>>> Awaiting your reply. Thank you
>>>>>>
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sat, May 23, 2020 at 2:30 PM Duaa Abbas Alaali <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Team,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Kindly advised that the customer didn't receive this item
>>>>>>>
>>>>>>> Pampers Fresh Clean Baby Wipes, 6+6, 768 Count
>>>>>>>
>>>>>>> TM-10136.503
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=353941>
>>>>>>>
>>>>>>>
>>>>>>> *Best Regards , *
>>>>>>>
>>>>>>> *Duaa Alaali *
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
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>>
>