Subject: Re: Order #600801671 // TW-57181 // Intex - Mandarin Swim Center Family Pool - Yellow // Damaged
From: Denmark A <[email-masked]>
To: Elena Skryabina <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Jessa Garcia <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Wed, 1 Jul 2020 10:53:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Elena,

We are not able to identify on what condition it was returned to us, but it
is already dispatched to the vendor side.

Regards,

On Wed, Jul 1, 2020 at 10:09 AM Elena Skryabina <[email-masked]> wrote:

> Denmark,
>
>
>
> Is the item you received unused? Original packaging in place?
>
>
>
> Thank you
>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 1, 2020 10:06 AM
> *To:* Mohamed Magdy <[email-masked]>
> *Cc:* Elena Skryabina <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Jessa Garcia
> <[email-masked]>; customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Yaseen Shaqra <[email-masked]
> >
> *Subject:* Re: Order #600801671 // TW-57181 // Intex - Mandarin Swim
> Center Family Pool - Yellow // Damaged
>
>
>
> Dear All,
>
>
>
> CRA Status
>
>
>
>
>
> Please proceed .
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 1, 2020 at 9:57 AM Mohamed Magdy <[email-masked]>
> wrote:
>
> @Denmark A <[email-masked]>  & @Samran Iftikhar
> <[email-masked]> ...FYA
>
>
>
> On Wed, Jul 1, 2020 at 9:55 AM Elena Skryabina <[email-masked]>
> wrote:
>
> Full details of this return please with dates and customer communication.
>
>
>
>
>
>
> *From:* Umang Mehrotra <[email-masked]>
> *Sent:* Sunday, June 14, 2020 1:14 PM
> *To:* Jessa Garcia <[email-masked]>; Elena Skryabina <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Yaseen Shaqra <[email-masked]>;
> Denmark A <[email-masked]>; Abdul Moiz Ashraf <
> [email-masked]>
> *Subject:* RE: Order #600801671 // TW-57181 // Intex - Mandarin Swim
> Center Family Pool - Yellow // Damaged
>
>
>
> ++Jessa & Elena,
>
>
>
> Hi Jessa,
>
>
>
> Please intervene.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Thursday, June 11, 2020 9:45 AM
> *To:* Abdul Moiz Ashraf <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Yaseen Shaqra <[email-masked]>
> *Subject:* Re: Order #600801671 // TW-57181 // Intex - Mandarin Swim
> Center Family Pool - Yellow // Damaged
>
>
>
> Hi Abdul,
>
>
>
> Please respond.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jun 7, 2020 at 3:25 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Please update us up, the customer called to follow up
>
>
>
>
>
>
>
> On Tue, May 19, 2020 at 11:15 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :After blowing up the pool - i noticed there was a small tear at
> the bottom.
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> --
>
>