Subject: RE: Order #600851008 // Sku :TNS-MQ_3025_Omlette // Name :Braun - MQ 3025 Hand Blender 700 Watts - Blue // Defective
From: "Nikita" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, "'Syed Raza Ali Rizvi'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Mark Anthony Laraga'" <[email-masked]>
Date: Wed, 1 Jul 2020 10:42:08 +0400
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

The item has already been collected yesterday after repairing.

Regards,

Nikita 

From: Denmark A [mailto:[email-masked]] 
Sent: Tuesday, June 30, 2020 4:02 PM
To: Nikita <[email-masked]>
Cc: [email-masked]; [email-masked]; [email-masked]; Syed Raza Ali Rizvi <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Mark Anthony Laraga <[email-masked]>
Subject: Re: Order #600851008 // Sku :TNS-MQ_3025_Omlette // Name :Braun - MQ 3025 Hand Blender 700 Watts - Blue // Defective

Dear Nikita, 

Any update? 

Regards, 

Den mark

On Sun, Jun 28, 2020 at 1:07 PM Nikita <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Yes, the item has been received in the warehouse.

Regards,

Nikita 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, June 28, 2020 12:57 PM
To: Nikita <[email-masked] <mailto:[email-masked]> >
Cc: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Syed Raza Ali Rizvi <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Mark Anthony Laraga <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order #600851008 // Sku :TNS-MQ_3025_Omlette // Name :Braun - MQ 3025 Hand Blender 700 Watts - Blue // Defective

Dear Nikita, 

Please confirm  if the item is already with you. 

Regards, 

Den mark 

On Sun, Jun 28, 2020 at 10:06 AM Nikita <[email-masked] <mailto:[email-masked]> > wrote:

Dear Denmark,

Kindly send the item to our warehouse where the servicing team will check the item and repair or replace it.

Regards,

Nikita 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, June 28, 2020 9:47 AM
To: Nikita <[email-masked] <mailto:[email-masked]> >
Cc: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Syed Raza Ali Rizvi <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Mark Anthony Laraga <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order #600851008 // Sku :TNS-MQ_3025_Omlette // Name :Braun - MQ 3025 Hand Blender 700 Watts - Blue // Defective

Dear Nikita, 

POMUMZ_DXB194943 

Regards, 

Den mark 

On Sun, Jun 28, 2020 at 9:41 AM Nikita <[email-masked] <mailto:[email-masked]> > wrote:

Dear Denmark,

Kindly share the PO number for this item.

Regards,

Nikita 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 25, 2020 4:58 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Nikita <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; Syed Raza Ali Rizvi <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Mark Anthony Laraga <[email-masked] <mailto:[email-masked]> >
Subject: Order #600851008 // Sku :TNS-MQ_3025_Omlette // Name :Braun - MQ 3025 Hand Blender 700 Watts - Blue // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :Doesn’t work- product faulty.  

 

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark