Subject: Re: Missing Item 600850540_1
From: Mary Anne Agapito <[email-masked]>
To: "Returns.fc" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Naib Khan <[email-masked]>
Date: Wed, 1 Jul 2020 10:31:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please receive the CRA to initiate a refund.

Awaiting your reply. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jun 28, 2020 at 10:43 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> A gentle reminder on the above request so we can initiate the refund.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 27, 2020 at 10:49 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Naib,
>>
>> Thank you for your assistance.
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, Jun 27, 2020 at 10:47 AM Naib Khan <[email-masked]> wrote:
>>
>>> @Returns.fc <[email-masked]> ,
>>>
>>> will be handed over in a while.
>>>
>>> Please create CRA and share it.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Sat, 27 Jun 2020 at 10:31, Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> As per Incident #1149228, this is being reshipped, is this with the
>>>> courier now?
>>>>
>>>> The customer doesn't want the item anymore as mentioned on the ticket,
>>>> she wants a refund.
>>>>
>>>> Please confirm if this has been reshipped and which courier?
>>>>
>>>> Awaiting your reply. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Sat, May 23, 2020 at 2:30 PM Duaa Abbas Alaali <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>>
>>>>>
>>>>> Kindly advised that the customer didn't receive this item
>>>>>
>>>>> Pampers Fresh Clean Baby Wipes, 6+6, 768 Count
>>>>>
>>>>> TM-10136.503
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=353941>
>>>>>
>>>>>
>>>>> *Best Regards , *
>>>>>
>>>>> *Duaa Alaali *
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>