Subject: RE: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: Benoy TrucareFzc <[email-masked]>
To: Mohamed Magdy <[email-masked]>, RP Singh TrucareFzc <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 1 Jul 2020 06:29:38 +0000
List-Id: <ccteam.mumzworld.com>

Hi all

The same return of Leapfrog  and keeper items (1 pcs each) are collected yesterday

Thanks
Benoy

From: Mohamed Magdy [mailto:[email-masked]]
Sent: Wednesday, July 1, 2020 9:49 AM
To: RP Singh TrucareFzc
Cc: Samran Iftikhar; Benoy TrucareFzc; Gabriel Bresse; Avinash TrucareFzc; customer care; Returns.fc; Alina D'Souza; Umang Mehrotra; Denmark A
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

@Benoy TrucareFzc<mailto:[email-masked]> ...What is the update here?

On Mon, Jun 29, 2020 at 11:09 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Dear Benoy,

Can you arrange to collect this defective item from Mumzworld warehouse at the earliest.

Thanks,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, June 29, 2020 11:06 AM
To: RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>
Cc: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>; Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi RP,

The item is with us. Please inform your person to collect it at the time of next shipment.

Regards
Samran Iftakhar

On Mon, Jun 29, 2020 at 10:52 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Hi Samran,

This product is currebtly OOS, so you are requested to take it back from the customer and issue a credit note.

Upon receipt of this at our end , we will issue a credit note to Mumzworld.

Let me know if you have further query.

Regards,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, June 29, 2020 10:45 AM
To: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>
Cc: Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi Gabriel,

Please help us to get the response from the vendor.

Regards
Samran Iftakhar

On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]<mailto:[email-masked]>> wrote:
What is the update here?

Thanks

On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash & RP Singh,

Waiting for your good response.

Regards
Samran Iftakhar

On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Any update. Please let me know.

Regards
Samran Iftakhar

On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Please go through with the below mail and revert back ASAP.

Regards
Samran Iftakhar

On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.
Comments : batteries rusted not working

Regards
Samran Iftakhar

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