Subject: Re: RETURNS - STATUS
From: Mohamed Magdy <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Asad <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Wed, 1 Jul 2020 10:01:43 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina,

Please note that since the CRA is processed you need to proceed with the
same.

Thanks

On Wed, Jul 1, 2020 at 9:57 AM Alina D'Souza <[email-masked]> wrote:

> Hi Magdy / Asad,
>
> Most of the CRA is showing Refunded even the ones for Warranty. Please
> confirm any CRA in Refunded State should I proceed with the GIft certificate
>
> These 2 orders were high Value and we had to repair and Reship. Have asked
> Denmark to Ship the replacement however due to REFUNDED Status we end up
> issuing a GC
>
> 1) Oder# 600697379 - since Feb
> CRA- Refunded in June
> Whereas the item should have been repaired and shipped.
>
>
> 2) Order# 600776834  - VAlue 1,045.00
>
>
> Regards,
> Alina
>
>
>
>
>
>
>

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