Subject: Re: urgent dispatch 100141712_2
From: Mary Anne Agapito <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Sagar Khawani <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, lastmile <[email-masked]>, Michaela Manibo <[email-masked]>, Samiya Sheikh <[email-masked]>, "Outbound.fc" <[email-masked]>, Muhammad Habib <[email-masked]>, customer care <[email-masked]>, Uae Lastmile <[email-masked]>, Syed Yakoob <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>, Pavankumar A <[email-masked]>
Date: Wed, 1 Jul 2020 09:59:49 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Finance will ask for the CRA in order for them to refund it.

@Returns.fc <[email-masked]> @Denmark A <[email-masked]> -
please create the CRA.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jun 28, 2020 at 12:17 PM Ronald Gaviola <[email-masked]>
wrote:

> +Abdelmohsen basha <[email-masked]>
>
> Deduction added in the sheet, operators(Trumax) have lost the package due
> to work negligence.
>
> +Mary Anne Agapito <[email-masked]> - Please raise the CRA
> +Sagar Khawani <[email-masked]> - FYI, kindly liaise with @Abdelmohsen
> basha <[email-masked]> to get CN from trumax for the lost package.
>
>
>
>
> Regards,
> Ronald
>
>
> On Sun, Jun 28, 2020 at 9:57 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> A gentle reminder on the above.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, Jun 27, 2020 at 10:09 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> As per my conversation with Ronald, this order has been canceled.
>>>
>>> Did you already receive it? If so, please create the CRA, the customer
>>> keeps on asking for her refund.
>>>
>>> Hoping to hear from you soon. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Fri, Jun 19, 2020 at 3:45 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> A gentle reminder of the above.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Wed, Jun 17, 2020 at 8:08 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please confirm if this has been cancelled.
>>>>>
>>>>> @Returns.fc <[email-masked]>  - please create the CRA to
>>>>> initiate the refund.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 15, 2020 at 4:19 PM Naib Khan <[email-masked]> wrote:
>>>>>
>>>>>> +Ronald Gaviola <[email-masked]>+Pavankumar A
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Please do not ship  100141712_2
>>>>>>
>>>>>> Regards.
>>>>>> Naib
>>>>>>
>>>>>>
>>>>>> On Mon, 15 Jun 2020 at 15:39, Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Please do not proceed with the delivery, the customer asked to
>>>>>>> cancel this order.
>>>>>>>
>>>>>>> Is it already with DHL? please inform them to return it back.
>>>>>>>
>>>>>>> @Returns.fc <[email-masked]>  - please create the CRA
>>>>>>> when received so we could initiate the refund process.
>>>>>>>
>>>>>>> Please confirm. Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 10, 2020 at 4:25 PM Syed Yakoob <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +lastmile <[email-masked]> +Outbound.fc
>>>>>>>> <[email-masked]>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Wed, 10 Jun 2020 at 16:18, Michaela Manibo <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Team,
>>>>>>>>>
>>>>>>>>> Customer cannot wait anymore for the order to be delivered. Please
>>>>>>>>> cancel and confirm cancellation.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, Jun 1, 2020 at 1:42 PM Samiya Sheikh <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Kindly dispatch this order urgently.
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "lastmile" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAGn28SkULcbzDdtuOxfLZjgpgWqURUXovVd4%2BpDHKAxZDn8nAw%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAGn28SkULcbzDdtuOxfLZjgpgWqURUXovVd4%2BpDHKAxZDn8nAw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>