Subject: RETURNS - STATUS
From: "Alina D'Souza" <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Asad <[email-masked]>
Cc: customer care <[email-masked]>, Denmark A <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Wed, 1 Jul 2020 09:57:17 +0400
List-Id: <ccteam.mumzworld.com>

Hi Magdy / Asad,

Most of the CRA is showing Refunded even the ones for Warranty. Please
confirm any CRA in Refunded State should I proceed with the GIft certificate

These 2 orders were high Value and we had to repair and Reship. Have asked
Denmark to Ship the replacement however due to REFUNDED Status we end up
issuing a GC

1) Oder# 600697379 - since Feb
CRA- Refunded in June
Whereas the item should have been repaired and shipped.

2) Order# 600776834  - VAlue 1,045.00

Regards,
Alina