Subject: Fwd: SO# 600730104 // NO COD // Reship
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>
Cc: customer care <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 1 Jul 2020 09:46:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly check and assist on the above subject.

Reship was arranged on 15/04/2020. When the delivery came the driver asked
the customer to pay 1,350aed and he did not take the item.

Today, the customer called to follow up, very upset and is still waiting
for the delivery.

May we please check where the shipment is and assist to arrange a reship on
urgent basis.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

---------- Forwarded message ---------
From: Denmark A <[email-masked]>
Date: Wed, 1 Jul 2020 at 09:40
Subject: Re: SO# 600730104 // NO COD // Reship
To: Hyacinth Joyce <[email-masked]>

On Wed, Apr 15, 2020 at 9:00 AM Denmark A <[email-masked]> wrote:

> Dear Mostafa,
>
> Kindly amend AWB for the reship subject SO which is set for dispatch.
>
>
> Regards,
> Den mark
>