Subject: Re: Product Inquiry SKU GTC-26700NP / Intex - 10ft x 30" Prism Frame Pool
From: Radwa Ali <[email-masked]>
To: Maricel Sadurai <[email-masked]>, Ekta Jesswani <[email-masked]>, Veronique Bachmann <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, April De Torres <[email-masked]>, customer care <[email-masked]>
Date: Wed, 1 Jul 2020 09:17:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Maricel,
Can you advise if we can source this for the item ?
As we need the filter and not the pool itself.

https://www.amazon.ae/Intex-Krystal-Clear-Cartridge-Filter/dp/B07MXCTDB8/ref=sr_1_4?crid=25N83RT23FNPJ&dchild=1&keywords=intex+pool+filter&qid=1593580597&sprefix=intex+%2Caps%2C261&sr=8-4

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Thu, May 28, 2020 at 9:14 AM <[email-masked]> wrote:

> Hi  <mailto:[email-masked]> @[email-masked] and
> <mailto:[email-masked]> @Veronique Bachmann,
>
> Please advise on the below as this is an escalation call.
>
>
> Best Regards,
>
> Radwa Ali
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>
> │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>
> From: Maricel Sadurai <[email-masked]>
> Sent: Wednesday, May 27, 2020 6:40 PM
> To: Radwa Ali <[email-masked]>
> Cc: Hyacinth Joyce <[email-masked]>; April De Torres
> <[email-masked]>; customer care <[email-masked]>
> Subject: Re: Product Inquiry SKU GTC-26700NP / Intex - 10ft x 30" Prism
> Frame Pool
>
>
>
> Hi Radwa,
>
>
>
> Sorry I missed your email.
>
>
>
> As per the new rules, we are only sourcing an item which is below AED
> 150.00 price.
>
> If there is an approval, then we can go ahead in sourcing for it.
>
>
>
> It was shown and fulfilled by amazon.
>
>
>
> https://www.amazon.ae/%D8%A3%D8%AD%D9%88%D8%A7%D8%B6-%D8%B3%D8%A8%D8%A7%D8%
>
> AD%D8%A9-%D8%A8%D8%B1%D9%8A%D8%B3%D9%85-%D9%81%D8%B1%D9%8A%D9%85-%D8%A7%D9%8
>
> 6%D8%AA%D9%8A%D9%83%D8%B3%D8%8C/dp/B07FB7SS86/ref=sr_1_1?keywords=Intex+-+10
> ft+x+30%22+Prism+Frame+Pool
> <https://www.amazon.ae/%D8%A3%D8%AD%D9%88%D8%A7%D8%B6-%D8%B3%D8%A8%D8%A7%D8%AD%D8%A9-%D8%A8%D8%B1%D9%8A%D8%B3%D9%85-%D9%81%D8%B1%D9%8A%D9%85-%D8%A7%D9%86%D8%AA%D9%8A%D9%83%D8%B3%D8%8C/dp/B07FB7SS86/ref=sr_1_1?keywords=Intex+-+10ft+x+30%22+Prism+Frame+Pool>
> <
> https://www.amazon.ae/%D8%A3%D8%AD%D9%88%D8%A7%D8%B6-%D8%B3%D8%A8%D8%A7%D8%
>
> AD%D8%A9-%D8%A8%D8%B1%D9%8A%D8%B3%D9%85-%D9%81%D8%B1%D9%8A%D9%85-%D8%A7%D9%8
>
> 6%D8%AA%D9%8A%D9%83%D8%B3%D8%8C/dp/B07FB7SS86/ref=sr_1_1?keywords=Intex+-+10
> ft+x+30%22+Prism+Frame+Pool&qid=1590590085&sr=8-1
> <https://www.amazon.ae/%D8%A3%D8%AD%D9%88%D8%A7%D8%B6-%D8%B3%D8%A8%D8%A7%D8%AD%D8%A9-%D8%A8%D8%B1%D9%8A%D8%B3%D9%85-%D9%81%D8%B1%D9%8A%D9%85-%D8%A7%D9%86%D8%AA%D9%8A%D9%83%D8%B3%D8%8C/dp/B07FB7SS86/ref=sr_1_1?keywords=Intex+-+10ft+x+30%22+Prism+Frame+Pool&qid=1590590085&sr=8-1>>
> &qid=1590590085&sr=8-1
>
>
>
> Thanks,
>
>
>
>
>
> <
> https://docs.google.com/uc?export=download&id=19ATMkHORSHVHDOXXT02bKn-CWUy7
> WA9B&revid=0B7uxjwtIQ4S0QWZNZEI2citjV0JZSzZnTWFjdkt2OTJFT25BPQ
> <https://docs.google.com/uc?export=download&id=19ATMkHORSHVHDOXXT02bKn-CWUy7WA9B&revid=0B7uxjwtIQ4S0QWZNZEI2citjV0JZSzZnTWFjdkt2OTJFT25BPQ>>
>
>
>
>
>
>
> On Wed, May 27, 2020 at 5:31 PM Radwa Ali <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> Hi Maricel,
>
> Please advise if we can source the pump ?
>
>
>
>
> Radwa Ali
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>
> │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> <
> https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=ms
>
> g-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=AN
>
> GjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4
> <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4>
> 0FXGSxBCednlYy-F_nlrrq5hZeMh>
>
>
>
>
>
> On Wed, May 20, 2020 at 3:55 PM Radwa Ali <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> Hi Maricel,
>
> Appreciate your support with this case.
>
> We need to know if we can source the pump that comes with the (Intex Prism
> Frame Pool With Pump (10ft))
>
>
>
> Radwa Ali
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>
> │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> <
> https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=ms
>
> g-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=AN
>
> GjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4
> <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4>
> 0FXGSxBCednlYy-F_nlrrq5hZeMh>
>
>
>
>
>
> On Wed, May 20, 2020 at 3:49 PM Radwa Ali <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> Hi Abdul,
>
> Please advise if there is any other filter pump that would be compatible
> with the iten ?
>
>
>
>
> Radwa Ali
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>
> │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> <
> https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=ms
>
> g-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=AN
>
> GjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4
> <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f:1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y4>
> 0FXGSxBCednlYy-F_nlrrq5hZeMh>
>
>
>
>
>
> On Wed, May 6, 2020 at 6:18 PM Abdul Moiz Ashraf <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> Filter pumps out of stock
>
>
>
> Thanks & Regards,
>
>
>
> Abdul Moiz
>
> Mobile Number : +971 55 3996788
>
> Office Address: Deira, Dubai.
>
>
>
>
>
>   _____
>
> From: Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >
> Sent: Wednesday, May 6, 2020 5:31 PM
> To: Abdul Moiz Ashraf <[email-masked]
> <mailto:[email-masked]> >
> Cc: April De Torres <[email-masked] <mailto:[email-masked]> >;
> customer care <[email-masked] <mailto:[email-masked]> >
> Subject: Re: Product Inquiry SKU GTC-26700NP / Intex - 10ft x 30" Prism
> Frame Pool
>
>
>
> Hi Abdul,
>
>
>
> Thank you for the update.
>
>
>
> Do we have an available filter pump for the above mentioned item?
>
>
>
>
>
> Best Regards,
>
>
> Joyce Alvarado
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]>
> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
> Box 500245, Dubai, UAE
>
>
>
>
>
> On Wed, 6 May 2020 at 15:06, Abdul Moiz Ashraf <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> filter pump not include, air pump no need for this pool.
>
>
>
> Thanks & Regards,
>
>
>
> Abdul Moiz
>
> Mobile Number : +971 55 3996788
>
> Office Address: Deira, Dubai.
>
>
>
>
>
>   _____
>
> From: Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >
> Sent: Wednesday, May 6, 2020 1:37 PM
> To: [email-masked] <mailto:[email-masked]>
> <[email-masked] <mailto:[email-masked]> >; April De
> Torres <[email-masked] <mailto:[email-masked]> >
> Cc: customer care <[email-masked] <mailto:[email-masked]> >
> Subject: Re: Product Inquiry SKU GTC-26700NP / Intex - 10ft x 30" Prism
> Frame Pool
>
>
>
> Hi Team,
>
>
>
> Please update.
>
>
>
> Thank you.
>
>
>
>
> Best Regards,
>
>
> Joyce Alvarado
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]>
> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
> Box 500245, Dubai, UAE
>
>
>
>
>
> On Tue, 5 May 2020 at 17:02, Hyacinth Joyce <[email-masked]
> <mailto:[email-masked]> > wrote:
>
> Hi Team,
>
>
>
> Please advise if pump is included with the item.
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
>
> Joyce Alvarado
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]>
> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
> Box 500245, Dubai, UAE
>
>