Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Yaseen Shaqra <[email-masked]>
To: Adeel Bukhari <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Mohammad Allaham <[email-masked]>
Date: Tue, 30 Jun 2020 18:25:00 +0400
List-Id: <ccteam.mumzworld.com>

Hi Adeel,

Please update us urgently, the customer waiting for the confirmation

On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]> wrote:

>
> Dear Ahmed ,
>
> I have sent an email to the operation team to confirm whether it has
> already been returned or still in the warehouse .
>
>
>
>
>
>
> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Adeel,
>>  These shipments showing RTO in your portal but physically we did not
>> received, Kindly check at your end & update here.
>>
>> Thanks,
>> Ahmed Muhammad Irfan
>>
>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Zubair and Ahmed,
>>>
>>> Please update us up
>>>
>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Zubair and Ahmed,
>>>>
>>>> Please confirm if the shipment returned to us urgently, the
>>>> customer wants a refund
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create the
>>>> CRA
>>>>
>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]> wrote:
>>>>
>>>>>
>>>>> Dear Team,
>>>>>
>>>>> As per scans it has already been returned , i will confirm when it
>>>>> will arrive to your warehouse or if already arrived  .
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Adeel,
>>>>>>
>>>>>> Please update us up
>>>>>>
>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>>
>>>>>>> Dear Yaseen ,
>>>>>>>
>>>>>>> I will check with the operation team and get back to you .
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Adeel,
>>>>>>>>
>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>
>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Dear Mary ,
>>>>>>>>>
>>>>>>>>> If you notice above , I have already mentioned the day of RTO . We
>>>>>>>>> do weekly RTO on Saturdays .
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Adeel,
>>>>>>>>>>
>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>
>>>>>>>>>> Thank you
>>>>>>>>>> Warm Regards,
>>>>>>>>>>
>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>
>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>
>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>  <https://www.facebook.com/kaspercab> [image:
>>>>>>>>>>>> twitter icon] <https://twitter.com/kaspercab> [image: linkedin
>>>>>>>>>>>> icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please make sure to return the shipments back to us at the
>>>>>>>>>>>>> soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>
>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE