Subject: Re: Email performance
From: "Asad ." <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Ibrahim Hashem <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 30 Jun 2020 08:43:22 +0000

Do they have the access now?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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[mumzworld awards]<https://www.mumzworld.com/en/media-and-press>
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.

From: Urvika Chaudhary <[email-masked]>
Date: Tuesday, 30 June 2020 at 12:39 PM
To: Asad <[email-masked]>
Cc: Ibrahim Hashem <[email-masked]>, Rosette Modiri <[email-masked]>
Subject: Re: Email performance

Hi Asasd,

As already discussed the agents did not have the access to NetSuite and hence have to get back to us on almost every case.

This has been discussed with Amir Rodina and Ekta and the set target for agents without Netsuite is 40-45 cases per day.
Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Asad" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Cc: "Ibrahim Hashem" <[email-masked]>, "Rosette Modiri" <[email-masked]>
Sent: Tuesday, June 30, 2020 2:05:26 PM
Subject: Re: Email performance

Hi Urvika, These numbers are very low. What are the reasons for such low productivity?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
[instagram]<https://www.instagram.com/mumzworldcom/> [facebook] <https://www.facebook.com/mumzworld>  [youtube] <https://www.youtube.com/user/MumZworld>  [snapchat] <https://www.snapchat.com/add/mumzworld.com>  [twitter] <https://twitter.com/mumzworld>
[mumzworld logo]<https://www.mumzworld.com/en/>
[mumzworld awards]<https://www.mumzworld.com/en/media-and-press>
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.

From: Urvika Chaudhary <[email-masked]>
Date: Tuesday, 30 June 2020 at 12:12 PM
To: Asad <[email-masked]>
Cc: Ibrahim Hashem <[email-masked]>, Rosette Modiri <[email-masked]>
Subject: Email performance

Hi Asad,

As discussed, please find below the email served by the agents as on 28th and 29th June.
28June
29 June
Public Comment
Resolved
Public Comment
Resolved
Ankit
39
29
42
27
Atul
22
29
43
30
Ashutosh
19
15
19
13
Tijo
OFF
OFF
33
23

Please let me know for any further clarification

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>