Subject: Re: Pending shipments, instructions required. << Reference ID: 59682154 >>
From: Johannes Jade Pabeca <[email-masked]>
To: Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, "ae.mumzworld" <[email-masked]>, Customer Care Team <[email-masked]>, Alaa Musa <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 30 Jun 2020 12:42:42 +0400
List-Id: <ccteam.mumzworld.com>

Hi Amir and Ekta,

I think DHL is asking whats the instruction/ decision from you on how to
proceed ( for the first 2 shipments )

Fo the 3rd shipment, I'll try to reach the customer.

BR

On Tue, Jun 30, 2020 at 8:37 AM Amir Julkarnain <[email-masked]>
wrote:

> @Johannes Jade Pabeca <[email-masked]> ,
>
> We need your support here. Please assist.
>
> Best Regards
>
> On Mon, 29 Jun 2020 at 14:12, Ronald Gaviola <[email-masked]> wrote:
>
>> +Customer Care Team <[email-masked]> +Amir Julkarnain
>> <[email-masked]> +Ekta Jesswani <[email-masked]>
>>
>> Need your support.
>>
>>
>> Regards,
>> Ronald
>>
>>
>> On Mon, Jun 29, 2020 at 12:46 PM <[email-masked]> wrote:
>>
>>> Hi Ronald / Alaa,
>>>
>>>
>>> Good day.
>>>
>>>
>>> Requesting your instructions for the following shipments. Our
>>> destination teams advised that, they are unable to hold the shipment for
>>> longer.
>>>
>>>
>>> AWB Reference Remarks
>>>
>>> 1964833485
>>> 700241493 Held for payment of duties : 58.42 USD
>>> 1964835305 700241944 Held for payment of duties : 61 USD
>>> 1208690291 600893809  please note that Shipment is undeliverable due to
>>> wrong address and tele# not working / Invalid.
>>>
>>>
>>> Should you require any further assistance, please contact me directly.
>>>
>>> Best Regards,
>>>
>>> *Khalid Khalfan*
>>> Key Account Advisor
>>>
>>> DHL EXPRESS
>>> P.O.Box 6252
>>> Dubai
>>> United Arab Emirates
>>> 2924114
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>
> --
> *Amir Hussain Julkarnain*
> Junior Team Leader
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 
*Johannes Jade *