Subject: RE: Order Number 600325347
From: brands <[email-masked]>
To: Anas nazzal <[email-masked]>, rizwan <[email-masked]>, Glaiza <[email-masked]>, mili <[email-masked]>
Cc: Jeffin Joy <[email-masked]>, customer care <[email-masked]>
Date: Tue, 30 Jun 2020 08:40:27 +0000
List-Id: <ccteam.mumzworld.com>

Hi Anas,

Good day!
kindly send us the RMA with complete details and send the item back to our warehouse for checking. ( RMA is required )

Note: we don’t do house visit for repairing an item. You need to send the item in our warehouse and we will  check and update you.

Regards,

Raymond Serrano
Sales Associate

T: +971 4 222 0799<tel:+97142220799> M: +971 54 306 6543 <tel:+971543066543>
F: +971 4 228 2423<tel:+97142282423> E: [email-masked]<mailto:[email-masked]>
A: Office 1805 Emirates NBD New Deira Building
Baniyas Road, Deira, Dubai P.O. Box 6761

From: Anas nazzal <[email-masked]>
Sent: Tuesday, June 30, 2020 12:33 PM
To: brands <[email-masked]>; rizwan <[email-masked]>; Glaiza <[email-masked]>; mili <[email-masked]>
Cc: Jeffin Joy <[email-masked]>; customer care <[email-masked]>
Subject: Order Number 600325347

Dear Team,

Kindly note that the below customer informed us that Chicco - Duo Style Go Cross Over - Elegance is not working perfectly now and would like to arrange a visit ffo him by the maintenance
team.
The customer agreed to pay any extra charge in case any parts need to be replaced.

Best Regards,
Anas Nazzal