Subject: Re: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
From: Denmark A <[email-masked]>
To: Morgan Vaz <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Nadeem Ahmed Khan <[email-masked]>, Fahad Shafiq <[email-masked]>, Umang Mehrotra <[email-masked]>, Sheldon Kevin Saldanha <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Thamaraiselvan Rajasekar <[email-masked]>, "Alina D'Souza" <[email-masked]>, Books - Wholesale <[email-masked]>, Mohammed Tousif <[email-masked]>
Date: Tue, 30 Jun 2020 11:24:31 +0400
List-Id: <ccteam.mumzworld.com>

Dear Morgan,

Could you  please share with us your complete address of the service center
thank you.
And also please find the attached Signed POD for your reference.

Regards,

On Tue, Jun 30, 2020 at 11:17 AM Morgan Vaz <[email-masked]>
wrote:

> Dear Magdy,
>
>
>
> All items for repair / faulty have to sent to our service center and the
> contact person is Mr. Nadeem - +97143785717 Ext:    4717, please don’t send
> items to any other place.
>
>
>
> Kindly  share the POD for below case with receivers number if possible.
>
>
>
> Attn : Anurag ….kindly request your team not to accept any items for
> service from MUMZWORLD as it becomes an issue to track it.
>
>
>
> Thanks & Regards
>
>
>
>
> <https://www.jashanmalgroup.com/>
> Morgan Vaz​
> Key Accounts Manager
> Jashanmal National Company LLC
> PO Box  1545 ,  Dubai ,  United Arab Emirates
> Tel: *+97144174800 Ext: 4818* <+97144174800%20Ext:%204818>
> [email-masked]* <[email-masked]>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> *From:* Mohamed Magdy <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 10:48 AM
> *To:* Nadeem Ahmed Khan <[email-masked]>
> *Cc:* Denmark A <[email-masked]>; Fahad Shafiq <[email-masked]>;
> Umang Mehrotra <[email-masked]>; Sheldon Kevin Saldanha <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Thamaraiselvan Rajasekar <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Books - Wholesale <[email-masked]>; Mohammed Tousif <
> [email-masked]>; Morgan Vaz <
> [email-masked]>
> *Subject:* Re: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> any update here?
>
>
>
> On Mon, Jun 29, 2020 at 8:49 AM Mohamed Magdy <[email-masked]>
> wrote:
>
> @Nadeem....What is the update on this?
>
>
>
> On Sun, Jun 28, 2020 at 3:38 PM Mohamed Magdy <[email-masked]>
> wrote:
>
> Please add any of your warehouse team in loop
>
>
>
> On Sun, Jun 28, 2020 at 3:28 PM Nadeem Ahmed Khan <
> [email-masked]> wrote:
>
> Not received in service center. Please check with our warehouse as it may
> have been sent to them.
>
>
>
> <https://www.jashanmalgroup.com/>
>
>
>
> *Nadeem Ahmed Khan**​*
>
> *Supervisor*
>
> Jashanmal National Company LLC
>
> PO Box
>
> 1545
>
> ,
>
> Dubai
>
> ,
>
> United Arab Emirates
>
> Tel: *+97143785717 Ext:    4717* <+97143785717%20Ext:%20%20%20%204717>
>
> [email-masked]* <[email-masked]>
>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> From: Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, June 28, 2020 10:09 AM
> *To:* Nadeem Ahmed Khan <[email-masked]>
> *Cc:* Mohamed Magdy <[email-masked]>; Fahad Shafiq <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Sheldon Kevin
> Saldanha <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Thamaraiselvan Rajasekar <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Books - Wholesale <[email-masked]>; Mohammed Tousif <
> [email-masked]>; Morgan Vaz <
> [email-masked]>
> *Subject:* Re: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> Dear Nadeem,
>
>
>
> Please find the attached signed POD for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jun 28, 2020 at 9:39 AM Nadeem Ahmed Khan <
> [email-masked]> wrote:
>
> Dear Denmark,
>
> This is not traceable as we have not received it so far. Did you send it
> to us for repair & when ? Is there any acknowledgement of receipt ?
>
>
>
> Regards,
>
> Nadeem
>
>
>
> <https://www.jashanmalgroup.com/>
>
>
>
> *Nadeem Ahmed Khan**​*
>
> *Supervisor*
>
> Jashanmal National Company LLC
>
> PO Box
>
> 1545
>
> ,
>
> Dubai
>
> ,
>
> United Arab Emirates
>
> Tel: *+97143785717 Ext:    4717* <+97143785717%20Ext:%20%20%20%204717>
>
> [email-masked]* <[email-masked]>
>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> From: Mohamed Magdy [mailto:[email-masked]]
> *Sent:* Sunday, June 28, 2020 9:35 AM
> *To:* Denmark A <[email-masked]>; Fahad Shafiq <[email-masked]
> >
> *Cc:* Nadeem Ahmed Khan <[email-masked]>; Umang Mehrotra <
> [email-masked]>; Sheldon Kevin Saldanha <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Thamaraiselvan Rajasekar <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Books - Wholesale <[email-masked]>; Mohammed Tousif <
> [email-masked]>; Morgan Vaz <
> [email-masked]>
> *Subject:* Re: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> +Fahad Shafiq <[email-masked]>
>
>
>
> On Sat, Jun 27, 2020 at 12:00 PM Denmark A <[email-masked]> wrote:
>
> Dear Nadeem,
>
>
>
> Please update.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jun 25, 2020 at 2:28 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please find the attached VRA copy for your reference and issue us a
> credit note.
>
>
>
> Regards,
>
>
>
> On Wed, Jun 24, 2020 at 4:24 PM Denmark A <[email-masked]> wrote:
>
> Dear Nadeem,
>
>
>
> Any update?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jun 15, 2020 at 12:40 PM Morgan Vaz <[email-masked]>
> wrote:
>
> Dear Umang,
>
>
>
> For service related issued please get in touch with Mr. Nadeem from our
> service center contact details mentioned below,
>
>
>
> You can contact Mr. Nadeem,
>
> +97143785717 Ext:    4717
>
> Thanks & Regards,
>
>
>
>
>
>
>
> <https://www.jashanmalgroup.com/>
>
>
>
> *Morgan Vaz**​*
>
> *Key Accounts Manager*
>
> Jashanmal National Company LLC
>
> PO Box
>
> 1545
>
> ,
>
> Dubai
>
> ,
>
> United Arab Emirates
>
> Tel: *+97144174800 Ext: 4818* <+97144174800%20Ext:%204818>
>
> [email-masked]* <[email-masked]>
>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> *From:* Umang Mehrotra <[email-masked]>
> *Sent:* Monday, June 15, 2020 12:11 PM
> *To:* Denmark A <[email-masked]>; Morgan Vaz <
> [email-masked]>
> *Cc:* Sheldon Kevin Saldanha <[email-masked]>; Nadeem
> Ahmed Khan <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Thamaraiselvan Rajasekar <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Books - Wholesale <[email-masked]>; Mohammed Tousif <
> [email-masked]>
> *Subject:* RE: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> Hi Morgan,
>
>
>
> Is there any update over the same?
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, May 31, 2020 10:09 AM
> *To:* Morgan Vaz <[email-masked]>
> *Cc:* Sheldon Kevin Saldanha <[email-masked]>; Nadeem
> Ahmed Khan <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Thamaraiselvan Rajasekar <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Umang Mehrotra <[email-masked]>; Books - Wholesale <
> [email-masked]>; Mohammed Tousif <
> [email-masked]>
> *Subject:* Re: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> Hi Morgan,
>
>
>
> Can you please share your complete address and person to contact to whom
> we will hand over the item?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, May 31, 2020 at 9:50 AM Morgan Vaz <[email-masked]>
> wrote:
>
> Dear Den Mark,
>
>
>
> Request you to kindly arrange to send the kettle to our service center for
> it to be checked by our team.
>
>
>
> You can contact Mr. Nadeem,
>
> +97143785717 Ext:    4717
>
>
>
> Thanks & Rgds
>
>
>
>
>
>
>
>
>
> <https://www.jashanmalgroup.com/>
>
>
>
> *Morgan Vaz**​*
>
> *Key Accounts Manager*
>
> Jashanmal National Company LLC
>
> PO Box
>
> 1545
>
> ,
>
> Dubai
>
> ,
>
> United Arab Emirates
>
> Tel: *+97144174800 Ext: 4818* <+97144174800%20Ext:%204818>
>
> [email-masked]* <[email-masked]>
>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> *From:* Sheldon Kevin Saldanha <[email-masked]>
> *Sent:* Sunday, May 31, 2020 9:46 AM
> *To:* Morgan Vaz <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Thamaraiselvan Rajasekar <[email-masked]>; Alina
> D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Books - Wholesale <[email-masked]>; Denmark A <
> [email-masked]>; Mohammed Tousif <
> [email-masked]>
> *Subject:* RE: Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs
> - Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> Dear All,
>
>
>
> Adding Mr. Morgan who is the right person for Russell Hobbs.
>
>
>
> Thanks & Regards,
>
> Mob - 0565070386
>
>
>
> <https://www.jashanmalgroup.com/>
>
>
>
> *Sheldon Kevin Saldanha**​*
>
> *Sales Executive*
>
> Jashanmal National Company LLC
>
> PO Box
>
> 1545
>
> ,
>
> Dubai
>
> ,
>
> United Arab Emirates
>
> Tel: *+97144174800 Ext 4193* <+97144174800%20Ext%204193>
>
> [email-masked]* <[email-masked]>
>
> *www.jashanmalgroup.com* <https://www.jashanmalgroup.com/>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, May 30, 2020 3:53 PM
> *To:* Books - Wholesale <[email-masked]>;
> Thamaraiselvan Rajasekar <[email-masked]>; Mohammed
> Tousif <[email-masked]>; Sheldon Kevin Saldanha <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>
> *Subject:* Order #600847561 // Sku :JB-140701 // Name :Russell Hobbs -
> Coniston Kettle, 1.7 Litre, 3KW 23760 // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :Power tripping when turned on
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>
> ------------------------------
>
>
> DISCLAIMER:
>
> This message is for the named addressee’s use only. It may contain
> confidential, privileged, proprietary, or otherwise private information
> that may not be disclosed or used by any one other than the addressee(s)
> and is intended for the designated individual or entity recipient(s) only.
> No one else may disclose, distribute or otherwise use the contents of this
> message.
> Unauthorized use, disclosure, dissemination, duplication and/or
> distribution are strictly prohibited, and may be unlawful.
> All personal messages express views solely of the sender, which are not to
> be attributed to Jashanmal National LLC or any of its subsidiaries and/or
> affiliates, and may not be copied
> or distributed without this disclaimer.
> If you receive this message in error, please immediately delete all copies
> of it from your system, destroy any hard copies and also notify us
> immediately
> at +971 44174800 or by return e-mail to the sender.
> Jashanmal National LLC and/or any of its subsidiaries and/or affiliates
> each reserves the right to /monitor all email communications passing
> through its network.
> This E mail has been Virus scanned and has passed Anti-Spam rules set by
> Jashanmal National LLC
>
>
> ------------------------------
>
>
> DISCLAIMER:
>
> This message is for the named addressee’s use only. It may contain
> confidential, privileged, proprietary, or otherwise private information
> that may not be disclosed or used by any one other than the addressee(s)
> and is intended for the designated individual or entity recipient(s) only.
> No one else may disclose, distribute or otherwise use the contents of this
> message.
> Unauthorized use, disclosure, dissemination, duplication and/or
> distribution are strictly prohibited, and may be unlawful.
> All personal messages express views solely of the sender, which are not to
> be attributed to Jashanmal National LLC or any of its subsidiaries and/or
> affiliates, and may not be copied
> or distributed without this disclaimer.
> If you receive this message in error, please immediately delete all copies
> of it from your system, destroy any hard copies and also notify us
> immediately
> at +971 44174800 or by return e-mail to the sender.
> Jashanmal National LLC and/or any of its subsidiaries and/or affiliates
> each reserves the right to /monitor all email communications passing
> through its network.
> This E mail has been Virus scanned and has passed Anti-Spam rules set by
> Jashanmal National LLC
>
>
>
>
> --
>
>
> ------------------------------
>
>
> DISCLAIMER:
>
> This message is for the named addressee’s use only. It may contain
> confidential, privileged, proprietary, or otherwise private information
> that may not be disclosed or used by any one other than the addressee(s)
> and is intended for the designated individual or entity recipient(s) only.
> No one else may disclose, distribute or otherwise use the contents of this
> message.
> Unauthorized use, disclosure, dissemination, duplication and/or
> distribution are strictly prohibited, and may be unlawful.
> All personal messages express views solely of the sender, which are not to
> be attributed to Jashanmal National LLC or any of its subsidiaries and/or
> affiliates, and may not be copied
> or distributed without this disclaimer.
> If you receive this message in error, please immediately delete all copies
> of it from your system, destroy any hard copies and also notify us
> immediately
> at +971 44174800 or by return e-mail to the sender.
> Jashanmal National LLC and/or any of its subsidiaries and/or affiliates
> each reserves the right to /monitor all email communications passing
> through its network.
> This E mail has been Virus scanned and has passed Anti-Spam rules set by
> Jashanmal National LLC
>
>
> ------------------------------
>
>
> DISCLAIMER:
>
> This message is for the named addressee’s use only. It may contain
> confidential, privileged, proprietary, or otherwise private information
> that may not be disclosed or used by any one other than the addressee(s)
> and is intended for the designated individual or entity recipient(s) only.
> No one else may disclose, distribute or otherwise use the contents of this
> message.
> Unauthorized use, disclosure, dissemination, duplication and/or
> distribution are strictly prohibited, and may be unlawful.
> All personal messages express views solely of the sender, which are not to
> be attributed to Jashanmal National LLC or any of its subsidiaries and/or
> affiliates, and may not be copied
> or distributed without this disclaimer.
> If you receive this message in error, please immediately delete all copies
> of it from your system, destroy any hard copies and also notify us
> immediately
> at +971 44174800 or by return e-mail to the sender.
> Jashanmal National LLC and/or any of its subsidiaries and/or affiliates
> each reserves the right to /monitor all email communications passing
> through its network.
> This E mail has been Virus scanned and has passed Anti-Spam rules set by
> Jashanmal National LLC
>
>
>
>
> --
>
>
>
>
> --
>
>
>
>
> --
>
>
> ------------------------------
>
> DISCLAIMER:
>
> This message is for the named addressee’s use only. It may contain
> confidential, privileged, proprietary, or otherwise private information
> that may not be disclosed or used by any one other than the addressee(s)
> and is intended for the designated individual or entity recipient(s) only.
> No one else may disclose, distribute or otherwise use the contents of this
> message.
> Unauthorized use, disclosure, dissemination, duplication and/or
> distribution are strictly prohibited, and may be unlawful.
> All personal messages express views solely of the sender, which are not to
> be attributed to Jashanmal National LLC or any of its subsidiaries and/or
> affiliates, and may not be copied
> or distributed without this disclaimer.
> If you receive this message in error, please immediately delete all copies
> of it from your system, destroy any hard copies and also notify us
> immediately
> at +971 44174800 or by return e-mail to the sender.
> Jashanmal National LLC and/or any of its subsidiaries and/or affiliates
> each reserves the right to /monitor all email communications passing
> through its network.
> This E mail has been Virus scanned and has passed Anti-Spam rules set by
> Jashanmal National LLC
>