Subject: Re: Missing part 100156587 // DHL-Express::1964831540
From: Muhammad Habib <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Rajesh Dhakal <[email-masked]>, Mamdouh Younes <[email-masked]>, Vipul Arora <[email-masked]>, Mostafa Said <[email-masked]>, Furqan hameed <[email-masked]>, Malak Nobeh <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Syed Yakoob <[email-masked]>, Samiya Sheikh <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Tue, 30 Jun 2020 10:57:59 +0500
List-Id: <ccteam.mumzworld.com>

@Furqan hameed <[email-masked]> @Vipul Arora <[email-masked]>
How can we solve this issue?

On Tue, Jun 30, 2020 at 10:38 AM Mohit Caleb <[email-masked]> wrote:

> Habib,
>
> I have already replied on this matter.
> ᐧ
>
> On Tue, Jun 30, 2020 at 9:18 AM Muhammad Habib <[email-masked]>
> wrote:
>
>> @Furqan hameed <[email-masked]> @Mamdouh Younes
>> <[email-masked]> @Mohit Caleb <[email-masked]>  What is the
>> update here. CC team is following up on Zendesk.
>>
>> On Sun, Jun 28, 2020 at 4:55 PM Mohit Caleb <[email-masked]> wrote:
>>
>>> Hi Rajesh,
>>>
>>> The item is different & there is a price difference of 251 Aed, we can
>>> not process this further as the customer is already furious due to
>>> incomplete bundle.
>>> Returning the item back to you.
>>>
>>> @Malak Nobeh <[email-masked]> - Kindly get the incomplete Bundle
>>> collected from the Customer & Create replacement Sales Order.
>>>
>>> Thanks & Regards
>>> ᐧ
>>>
>>> On Sun, Jun 28, 2020 at 3:46 PM Rajesh Dhakal <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mamdouh,
>>>>
>>>> I found BK-SS76715 which is extra in the location where the item was
>>>> picked from. The LFS shows staging and the NS is 0 for the SKU. It might be
>>>> wrong bundled and sent to the customer. @Outbound.fc
>>>> <[email-masked]>  please, assist. The extra item found is
>>>> handed over to outbound.
>>>>
>>>> Thanks and regards,
>>>> Rajesh Dhakal.
>>>>
>>>> On Sun, Jun 28, 2020 at 2:06 PM Mamdouh Younes <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Rajesh Dhakal <[email-masked]>  kindly check
>>>>>
>>>>> On Sun, Jun 28, 2020 at 1:55 PM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Muhammad
>>>>>>
>>>>>> Below item was received as bundle on 23rd April and put away. Same
>>>>>> re-allocated by ABDU on 30th May.
>>>>>>
>>>>>> @Mamdouh Younes <[email-masked]> : Kindly check with the guy
>>>>>> who re-allocated.
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>> Vipul
>>>>>>
>>>>>> On Fri, 26 Jun 2020 at 10:35, Muhammad Habib <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dears,
>>>>>>> There is another mail for the same case.
>>>>>>> @Furqan hameed <[email-masked]>  We are waiting for your
>>>>>>> response.
>>>>>>>
>>>>>>> On Thu, Jun 25, 2020 at 1:22 PM Mostafa Said <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> +Muhammad Habib <[email-masked]> Please share your
>>>>>>>> feedback.
>>>>>>>>
>>>>>>>> On Thu, Jun 25, 2020 at 12:10 PM Malak Nobeh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hello,
>>>>>>>>>
>>>>>>>>> What is the update please ? This is MCI CASE.
>>>>>>>>>
>>>>>>>>> Thanks.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, 17 Jun 2020 at 14:54, Mohammad Abdul Naser <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Syed
>>>>>>>>>>
>>>>>>>>>> We have checked the WH for missing stroller we didn't found.
>>>>>>>>>> Please check the CCTV footage for packing
>>>>>>>>>>
>>>>>>>>>> On Wed, Jun 17, 2020 at 11:06 AM Syed Yakoob <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> +inventory.fc <[email-masked]> +Mohammad Abdul Naser
>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> ᐧ
>>>>>>>>>>>
>>>>>>>>>>> On Wed, 17 Jun 2020 at 11:01, Samiya Sheikh <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> Customer received the car seat only without the stroller.
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> --
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>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGPGqbL0Co5f%2B7NcYguyVd%2BvZZeynxWLm%3DxUT6hp5%3DV6v4BoJA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>> .
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> Thanks & regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Mohamed Mamdouh*
>>>>> Inventory Manager
>>>>>
>>>>> *P* +971 526093397
>>>>> *E* [email-masked] <[email-masked]> *
>>>>>
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
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>>> --
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>> --
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>> Thanks & regards,
>>
>>
>>
>>
>
> --
>
>

-- 

Thanks & regards,