Subject: Re: Missing item 600879179 _2
From: Mohamed Magdy <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Mostafa saad <[email-masked]>, Ekta Jesswani <[email-masked]>, "Returns.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>
Date: Tue, 30 Jun 2020 09:46:59 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> ...Please proceed with the pickup

On Tue, Jun 30, 2020 at 9:34 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Mohamed,
>
>
> please note the picture of the item.
>
>
> Regards
>
> On Tue, Jun 30, 2020 at 9:01 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Alina D'Souza <[email-masked]> ...Please advise not to create a
>> CRA however this need to be requested from LM over zendesk TKT.
>>
>> Thanks
>>
>> On Mon, Jun 29, 2020 at 7:01 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Requested cst to send a picture.
>>>
>>> Regards
>>>
>>> On Mon, Jun 29, 2020 at 3:20 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Magdy,
>>>>
>>>> This is an extra item please advise which SKU i should create CRA for.
>>>>
>>>> Apart from the order the customer received an extra item
>>>>
>>>> @Samiya Sheikh <[email-masked]> please get a picture of the
>>>> extra items received
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Sun, Jun 28, 2020 at 9:22 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Alina D'Souza <[email-masked]> ....Why its not updated on the
>>>>> tracker?
>>>>>
>>>>> On Sat, Jun 27, 2020 at 12:36 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Alina D'Souza <[email-masked]>  Please update the Gdoc to
>>>>>> proceed.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> Last Mile  Mumzworld
>>>>>>
>>>>>>
>>>>>> On Sat, Jun 27, 2020 at 12:34 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> ignore the missing items request.
>>>>>>>
>>>>>>> arrange collection for the extra items delivered to cst.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Thu, Jun 25, 2020 at 9:54 AM Alina D'Souza <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> Samiya confirmed again that she received an extra item along with
>>>>>>>> her order.
>>>>>>>>
>>>>>>>> Do you want me to create a CRA for the extra items?
>>>>>>>>
>>>>>>>> @Samiya Sheikh <[email-masked]> please confirm again
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>> On Thu, Jun 25, 2020 at 8:58 AM Mostafa saad <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> @Alina D'Souza <[email-masked]>  What is this? you said the
>>>>>>>>> customer receives an extra item and on the same email @Samiya
>>>>>>>>> Sheikh <[email-masked]>  Said customer receives Missing
>>>>>>>>> items !!!!!
>>>>>>>>>
>>>>>>>>> Please explain the correct issue
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Also, we can't proceed any collection without CRA
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> Mostafa Saad
>>>>>>>>> Last Mile  Mumzworld
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, Jun 25, 2020 at 7:23 AM Mostafa Said <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> +Returns.fc <[email-masked]> Please handover the item
>>>>>>>>>> to me once collected.
>>>>>>>>>>
>>>>>>>>>> On Wed, Jun 24, 2020 at 5:37 PM Alina D'Souza <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>>
>>>>>>>>>>> Customer below address received extra items along with his order.
>>>>>>>>>>>
>>>>>>>>>>> NO CRA HAS TO BE CREATED
>>>>>>>>>>>
>>>>>>>>>>> Can you arrange someone to collect the same
>>>>>>>>>>>
>>>>>>>>>>> Shipping Address
>>>>>>>>>>> SHIP TOHend ALjneibi
>>>>>>>>>>> Khalifa city A - near to alyasmina school
>>>>>>>>>>> Villa number 64
>>>>>>>>>>> Abu Dhabi
>>>>>>>>>>> United Arab Emirates Map
>>>>>>>>>>> SHIP AREA
>>>>>>>>>>> SHIP PHONE971527687770
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Alina
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, Jun 11, 2020 at 11:30 PM Samiya Sheikh <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>
>>>>>>>>>>>> The customer received 1 item instead of 2  of SKU  BRQ-AB-400
>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, Jun 8, 2020 at 10:18 PM Samiya Sheikh <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Customer received 1 item instead of 2  of SKU  BRQ-AB-400
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>
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>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFBe6NBN4pgKvDFBoWSQnj9vbKs7nsdR9j-iqeGNiuBmQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>> .
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>
>> --
>>
>>

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