Subject: Re: SO # 600905631_1 & 600905631_2
From: Clearway Express <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Tue, 30 Jun 2020 08:58:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mostafa,

We have investigated and we found that the driver who called the customer
for delivery against 50 DHS is not our delivery associate. It's an amazon
3rd party supplier driver.this is known after customer provided the number
of the driver.

Regards

Hashim
Clearway Express

On Mon, 29 Jun 2020, 16:17 Mostafa saad, <[email-masked]> wrote:

> + @Eugene Mugisa <[email-masked]>  FYI
>
> @Clearway Express <[email-masked]>  Please investigate and
> share the feedback for this shipments
>
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Mon, Jun 29, 2020 at 4:04 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please note that the customer called to inform that the delivery agent
>> asked her to pay 50 AED to deliver the shipments
>>
>> Kindly arrange the delivery at the soonest
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>