Subject: Re: Feedback on the agents (Morning Team)
From: Deeksha Dadu <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 30 Jun 2020 03:57:58 +0000

Hi,

We should push Tijo. Why is he doing less than 45 himself? Let’s ask these guys to at least what we decided with the client.

Thanks

Regards,
Deeksha

Sent from my iPhone

On 30 Jun 2020, at 09:22, Urvika Chaudhary <[email-masked]> wrote:

Hi

Please find below the productivity report for the agents -

Tijo - 33
Ashutosh- 43
Atul- 44
Ankit- 41

Chats

Dipayan- 137
Ahmad-95
Obiedo- 106

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "deeksha" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Cc: "saurabh" <[email-masked]>
Sent: Tuesday, June 30, 2020 9:10:22 AM
Subject: Re: Feedback on the agents (Morning Team)

Hi Urvika,

Could you please send me their productivity for yesterday?

Thanks

Regards,
Deeksha

Sent from my iPhone

On 27 Jun 2020, at 15:49, Rosette Modiri <[email-masked]> wrote:

Hi Ma'am

Please find below the email performance of morning shift of 26-06-2020 :

Atul- 30
Ankit- 32
Ashutosh- 37
Tijo- 30

Chat performance-

- Dipayan :111
- Obiedo : 94
- Ahmad : OFF

Regards,
Rosette
________________________________
From: "Urvika Chaudhary" <[email-masked]>
To: "deeksha" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Friday, 26 June, 2020 09:55:42
Subject: Re: Feedback on the agents (Morning Team)

Hi

Please find below the email performance of morning shift-

Atul- 39
Ankit- 37
Ashutosh- 36
Tijo- 40

Chat performance-

68- Dipayan
96- Obiedo
84- Ahmad

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Urvika Chaudhary" <[email-masked]>
To: "deeksha" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Thursday, June 25, 2020 9:13:58 AM
Subject: Re: Feedback on the agents (Morning Team)

HI

Please find below the email performance of morning shift-

Atul- 40
Ankit- 33
Ashutosh- 33
Tijo-  OFF

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Urvika Chaudhary" <[email-masked]>
To: "deeksha" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, June 24, 2020 3:01:37 PM
Subject: Re: Feedback on the agents (Morning Team)

sure

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[X][email-masked]
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "deeksha" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, June 24, 2020 2:37:59 PM
Subject: Re: Feedback on the agents (Morning Team)

Hi Urvika,

As discussed, please also include agents’ productivity also in your daily reports.

Thanks

Regards,
Deeksha

Sent from my iPhone

On 23 Jun 2020, at 18:45, Urvika Chaudhary <[email-masked]> wrote:

Hi

Please find below the feedback for the agents:

Ashutosh        Good understanding// asks relevant questions// Productivity is to be pushed more// he is confident with the queries.
Tijo    Good understanding// Able to resolve the query confidently// Asks relevant questions// need to push more on productivity
Atul    Productivity is satisfactory, needs to be pushed more- not confident with cases// needs to be advised on almost all the cases

Ankit                            OFF

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]
www.livesalesman.com<http://www.livesalesman.com/>