Subject: Re: Collection Tracker Issue.
From: Mohamed Magdy <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Shady Elgendy <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 28 Jun 2020 12:46:29 +0400
List-Id: <ccteam.mumzworld.com>

@CS...Please all of these issues are causing veery big issues while
receiving the items we need to have an update and to fix all of these.

Thanks

On Sun, Jun 28, 2020 at 12:09 PM Mark Anthony Laraga <[email-masked]>
wrote:

> Dear Team,
>
> Good Day!
>
> Few days ago I noticed that there was a mistake regarding collection
> tracker updates, Then suddenly found out that the  CRA's item mention was
> wrongly updating the correct item on the next column.
>
>
>
> When the CRA's physical item was collected by the driver's, it turns out
> to be completely matched on the tracker which has the wrong item on it.
>
> One of the scenarios that we are facing in our Dept. is CRA_AR_RE12886
> were received last week and already processed, And then today one item
> returned to us as a collection on the same the  CRA_AR_RE12886. But then
> when I checked on NS the correct item was  CRA_AR_RE12885 which is wrong
> again on our tracker.
>
>
> Please assist us here regarding the issues we are facing, Items are
> collected from other departments but the physical items in specific CRA's
> are not yet received.
>
> Best Regards,
> Mark.
>
>
>
>

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